Accommodation Assistant

6 days ago


Ireland, United Kingdom The Address Collective Full time

To ensure agreed standards are maintained on a consistent basis with particular attention to maintenance and hygiene in bedrooms, public areas and linen, To ensure rooms are fully checked to company 4
To Ensure assigned rooms, bathrooms, corridor areas and public areas are cleaned to the standards, using only approved chemicals/cleaning materials and equipment and to ensure stocks of bathroom and bedroom items are replenished to correct standards.
- Ensure accommodation trolley, caddies and storage presses are maintained tidy, cleaned and stocked.
- To ensure any guest property left behind is passed to Accommodation Manager for lost property.
- To alert the Accommodation Manager to the needs of accommodation staff be it materials or equipment to carry out their job efficiently.
- To liaise with your supervisor regarding room moves, VIP guests, and special needs and act on any information given.
- To actively participate in any training, meetings and personnel exercises designed to improve standards and performance levels.
- To carry out the hotels customer relation policy.
- To receive customer complaints courteously and sympathetically and to report to your manager immediately.
- To ensure the highest standards in personal hygiene and grooming.
(please refer to company grooming policy)
- To comply at all times with Fire, Security Health and Safety Procedures Please note that the above job specification is not exhaustive and is subject to change as the business demands.



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