Senior Specialist, Network Management
2 months ago
Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
com is actively looking for a strategic-thinking, resourceful and highly driven Senior Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. Crafting merchant specific account development plans focusing on revenue generation
Building high touch, consultative and positive relationships with our merchants through regular and open communications
Analyse merchant’s performance and provide recommendations to improve the payment flow /revenue
Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
2-3 years’ experience in a B2B Account Management, Relationship Management or a commercially focused role in the FinTech and/or Payments industry
~ A strategic problem solver with excellent project management skills
~ Hiring hard-working people and giving them a community to thrive in is critical to our success.
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