Pensions Executive

2 weeks ago


Milton Keynes Buckinghamshire, United Kingdom Reed Full time

Customer Experience Executive
Job Type: Full-time
We are seeking a Customer Experience Executive to ensure a seamless, 5-star implementation of our media-rich learning solutions. This role is pivotal in supporting new customers to integrate theirtechnology into their IT infrastructure, training plans, and management objectives. The ideal candidate will have a strong understanding of regional regulatory requirements within the care sector and be adept at presenting our solutions as valuable tools for our customers.
Assist with the implementation of theirtechnology-based learning solutions, ensuring best practice approaches are followed.
Assist with meetings with new customers, introducing key stakeholders as per implementation guidelines.
Assist customers in integrating our learning tools into their induction process, training objectives, and management goals.
Update support plans with relevant information gathered during the implementation.
Keep accurate records of customer information and communication in the CRM software.
Demonstrated customer support experience.
Benefits package (details to be provided by the employer).
To apply for the Customer Experience executive position, please submit your CV online now or call Kristine at Reed Milton Keynes office for more information.
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