Residential Services Supervisor

4 weeks ago

United Kingdom Taymouth Castle Full time

Discovery Land Company is a US-based developer and operator of private residential club communities with a world-renowned portfolio of domestic and international properties.

Taymouth Castle Golf and Sport Club is Discovery Land’s second European private members-only golf & sport community. Nestled between two national parks and at the head of Loch Tay in Kenmore, Perthshire, the club incorporates several land estates and is rich in history with dramatic views and the offer of endless adventures.

This private lifestyle-driven community will offer 125 residences, a world-class golf course and practice facility, wellness and recreation facilities, a range of outdoor pursuits as well as a refurbished 19 th century castle to offer a clubhouse with a range of food & beverage outlets and indoor activities when fully established. The Club also offers additional facilities at Glenlyon, a nearby farm and mountain estate. Taymouth Castle will offer a membership that values its relationships, its health, its leisure time, and is a modern community that honours Scotland’s strong legacy of history, outdoor adventure and, most importantly, fun.

Please note the selected candidatemusthave the right to work in the UK as we cannot offer visa sponsorship and o ffers are subject to successful completion of our reference and background checks.

Discover Something Unique:

Part of the Residential Services management team at Taymouth Castle project the Residential Services Supervisor supports the Residential Services Director and Housekeeping Manager in ensuring the overall operation runs smoothly and while on shift the day-to-day running of the department. Offering team members guidance and support to ensure they can fulfil their individual tasks with a clear focus on delivering exceptional service while maintaining the efficiency and quality that will ensure the high standards associated with the club are achieved.

Discover Your New Path:

Residential Services are a close-nit twenty-four-hour operation whose goal is to maintain the luxury standards associated with a Discovery Land Club. The team strive on a daily basis to achieve continuity of service for our members and their visiting guests at their ‘home from home’ through a real can do and positive attitude and a desire to create long lasting and memorable experiences.

Guiding and training our formidable team of Housekeeping Assistants through planned and regular development set out in the training calendar; ensuring that each individual has a thorough understanding of their role and the tasks they need to perform and the responsibility they hold to ensure that a consistent service is delivered.

Assigning areas to the team whether it be within the castle or in members’ homes or at various locations throughout the estate. Ensuring that appropriate coverage is in place according to the demands and requirements of each area. Conducting daily shift briefings and leading on monthly meetings with a proactive approach, continually striving to develop and train; ensuring the team maintain their high standards of attention to detail.

Reviewing and checking each suite, home and area of the Castle to ensure it is refreshed, carefully checking the standards of cleanliness and presentation; before, during and at the hand-over stage of each shift. Carefully managing and taking a genuine interest in any special projects or maintenance issues throughout the estate. Coordinating and following up on those to ensure the work is being completed in a timely manner.

Ensure that all members and their guests are responded to promptly, any requests or queries they may have are effectively actioned and completed positively and professionally by the team.

Discover Your Full Potential:

This is an excellent opportunity for an individual with previous experience of working within a Hotel Housekeeping team or within Residential Services or similar. Where organisation, people management and attention to detail have all been part of your day-to-day encompassing various responsibilities all aimed at running a smooth operation of high standards, cleanliness and service quality.

Although previous experience within a similar role would be an advantage, we need highly motivated team players who take huge pride in their work and are passionate about delivering the high standards associated with Taymouth Castle Golf and Sport Club. Warm natured, approachable with excellent communication, organisation and a can-do attitude are all prerequisites for this exciting and challenging opportunity.

This role may require travel around some of the facilities within the estate so a valid UK Driving License will be essential to fulfil this opportunity.

Discover What’s in it for You:

Embracing the breathtaking scenery in this part of Scotland and immersing yourself into the local community, working at Taymouth Castle Golf & Sport Club is more than a job, it offers a ‘lifestyle’. Offers a chance to be part of the team building a project for generations to come.

  • Competitive Salary
  • Uniform Provided
  • Meal on duty (free of charge)
  • Travelling and relocation assistance
  • Use of on-site staff gym
  • Access to staff activities
  • Various benefits including discounted local accommodation for friends and family to visit.
  • Work-Family Culture

We are situated on the A827 between Kenmore and Aberfeldy.

Close to the A9. Perth (1hour) Stirling and Edinburgh Airport (1.5hours) Glasgow (2 hours).

#J-18808-Ljbffr

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