Pensions, Senior Manager

1 month ago


United Kingdom ECR Global Full time

DB Pensions Administration Services Senior Manager - Pensions – London
Our client is a dynamic early stage DB pensions organisation reinventing the DB market. With start up energy and PE Backed, they are on a pivotal part of their growth journey, defining a new era in defined benefit pension consolidation. As such, they seek an accomplished Senior Pensions Administration Services Manager, with deep operational ability in DB / Defined Benefit Pensions Administration, to lead their Third Party Administration partners service delivery and set the bar for governance, service and controls for excellence in Member-First Pensions management.

Develop and nurture strong relationships with the Trustee, acting as primary point of contact for all pension administration matters
Pension Scheme Administration
Oversee the delivery of Third Paty Administration and servicing of pension schemes
Provide accurate and timely processing of pension related transactions, calculations, and documentation.
Collaborate and strategise with internal teams to address client queries, resolve complex issues and deliver guidance on pension legislation.
Conduct regular audits to ensure data accuracy, compliance, and ensure delivery of service level agreements.

Identify opportunities of growth within TPA market, presenting innovative solutions and services to enhance the Trustee’s satisfaction.
collaborate with sales teams to prepare proposals, presentations, contract renewals, showcasing the value proposition and competitive advantages of our pension administration services.

In depth understanding of DB Pensions Administration and Operations and how TPA’s operate
Experience in vendor assessment and alignment of services
Understanding of how to survey and assess member satisfaction

Governance and Regulatory Compliance
Strong background in governance, working under regulator supervision.
Proven ability to ensure services meet stringent governance requirements

Strategic focus with the capacity to execute and deliver whole-part services.
Experience building and managing teams in a transformative environment.

This role is highly visible, and critical as a platform upon which our client will be building their unique business.



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