Staff Program Manager

2 weeks ago

Hemel Hempstead Hertfordshire, United Kingdom Blackhawk Network Full time
About Blackhawk Network:

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.
Overview:
At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. Our beliefs? Win as one team, be innovative, global excellence, and be inspiring
Program Managers will partner with Product and Engineering leads and teams to define roadmaps, multi-sprint plans, and help deliver on those roadmaps. They will collaborate with other internal/external stakeholders, organize planning sessions, and lead critical programs associated with one or more technology areas. We are looking for a self-motivated, driven individual with exceptional program management skills, strong agile / technical background, ability to lead teams and can work collaboratively within a global, matrixed, and fast-paced environment to deliver successful outcomes.
Responsibilities:
End-to-end program planning involving cloud software development
Partner closely with Product Management, Engineering teams, key business stakeholders, and external entities on defining scope, requirements, solution design, implementation, testing, and deployment.
Lead initiatives in one or more areas such as eCommerce, B2B commerce, Payment processing, Rewards Processing and help deliver the expected outcomes.
Managing stakeholder communications effectively at various levels.
Lead cross-functional meetings and foster teamwork; manage interdependencies, drive escalation and resolution of issues, while promoting collaboration and coordination
Manage multiple programs concurrently
Qualifications:
Experienced in program management involving agile software development.
Manage overall end-to-end program plan, Risks/Issues/Decisions log, facilitate key meetings.
Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
Understanding of and experience managing initiatives in one or more areas such as eCommerce, B2B business, Loyalty programs, Rewards Processing, or Payments Processing desired.
Bachelor’s degree in Computer Science, MIS, Business, or equivalent
8+ years of technology program management experience
Competency with Microsoft Office tools –Word, Excel, PowerPoint, Project, SharePoint etc.
Experience with Agile SDLC methodology and related tools such as Rally, Jira, Clarity PPM
Strong negotiation, influencing and conflict resolution abilities.
Motivated with a strong focus on execution and metrics.

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