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Global Sales Effectiveness Manager

4 months ago

London, United Kingdom HSBC Full time

Job Description

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Opening date 17-May-2024 Closing date 31-May-2024 Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will be critical in supporting our global Sales Effectiveness efforts in driving sales and growth initiatives for the private bank, including a particular focus on client skills training, reward, recognition and incentives. This is an ideal role for someone who has extensive experience within Private Banking & Wealth, with a good understanding of client facing functions, and looking for an opportunity to continuously incentivise and upskill our regulated front office teams.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

  • Lead the development of our global sales skills training agenda for front line teams; working in partnership with market teams, Finance and Learning & Development to embed compelling, action-orientated skills training to drive performance and productivity of our client-facing colleagues
  • Design and embed appropriate scorecard approaches and incentive frameworks across the key coverage populations (Relationship Managers, Investment Counsellors, Product Specialists etc) to ensure focus on key client, financial and non-financial priorities
  • Support our overall Global Private Bank Reward & Recognition strategy, in partnership with HR and market teams, to drive a culture of recognition, deal success sharing, best practice, and continuous improvement
  • Lead specific global Sales Effectiveness activities and initiatives across GPB to enable superior sales performance and customer outcomes
  • Support Global Head of Sales Effectiveness with key GPB governance forums, colleague engagement activities, strategy formulation and presentation materials for external and internal meetings ensuring highest quality of content is maintained and meetings continue to deliver effective decision-making
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