Evening Housing Worker

3 weeks ago

Kirklees West Yorkshire, United Kingdom Forget Me Not Children's Hospice Full time

Families caring for children with life-shortening and highly complex health conditions tell us their lives can feel really challenging and chaotic. Accessing and navigating palliative care or help with symptom management, dealing with multiple agencies and health professionals alongside practical issues around finances, getting the right equipment or adapting the home can be exhausting, stressful and scary.

Forget Me Not children’s hospice has been here for over 10 years, providing CQC-rated outstanding support for children and families across West Yorkshire. We are developing new ways to assess and meet families’ needs to ensure every member of each family gets the support they need at the right time. As part of our family support team, you’ll help us to pilot this new way of working.

You’ll support a caseload of families, providing information, advice, advocacy and handholding. And you’ll link families to and help them navigate tailored support, both inhouse and by collaborating with local partners. You’ll also work to build partnerships with external services, including by tapping into community groups across our region to ensure support is culturally appropriate and accessible to all.

This role supports our vision by providing holistic family centred care to babies, children and young people with life limiting and life-threatening conditions and their families within the family support team, as well as working collaboratively with external providers within local communities. In this family link role, your specific focus will be to help develop and embed a new way of working with families, focusing on further developing our holistic, outcome focused family assessment, support and review pathways. You’ll help to link families to personalised support, and enablement through both our in-house services and by collaborating with local partner agencies and organisations.

Navigational support and signposting for parents/carers and other immediate family members to access support and services outside of Forget Me Not, this may include information, advice and support in respect of home and family life, financial and employment matters, education, health and community inclusion.

* Support signposting to partner organisations through building up knowledge and links in the local community. Help assess, plan, deliver and review holistic family centred care and support to a caseload of babies, children and families in the community or in the hospice, working with alongside other family support team and care coordinators.

* Undertake specific family support tasks during pregnancy, birth into childhood and during the initial period following a child’s death aimed at supporting the needs and emotional wellbeing of families, including parents and the wider family.

* Provide initial immediate and practical help and signposting to families at times of need including changes in circumstances, wellbeing and bereavement.

* Support families in making an informed choice regarding options during palliative, end of life care for their child and post bereavement.

* Participate in the in-reach service alongside other team members including, but not limited to, initial hospice visits, support appointments, delivering presentations, transportation of baby/child and family as appropriate including the transportation of family and deceased patients from hospital to the hospice family suite (snowflake) /home.

* Undertake high quality system recording to support the family journey, as well as service performance indicators and family case studies.

* Share knowledge and skills with care team colleagues, providing support and training where appropriate.

* Be responsible for your own on-going practice development and life-long learning, including actively participating in appraisal, practice supervision, reflective practice, education and training.

* Support the organisation to meet CQC fundamental standards (for example in safeguarding, infection prevention and control and health and safety).

* To work within the guidelines of the Local Safeguarding Children’s Board (LSCB) procedures. Experience of working with families and children with complex needs in a professional setting such as early years, education, health or social care

- Understanding of the work of a children’s hospice and the need for specific care of children and young people

- Knowledge of current legislation relating to babies, children & young people including best practice in safeguarding children

- Ability to work within community settings, meeting professionals and leaders of community groups • Proven track record of reliability

- Ability to set and maintain professional boundaries with staff, children, family and visitors

- Able to work flexibly including occasional evening and weekend work

- Experience of working in a palliative care service and providing community care services

- Knowledge of the wide range of services available to children and families in the locality

- Experience of training others

- housing, mobility, adaptations, social care assessments and education assessments.

- Experience of person-centred planning

NVQ level 3 (health and social care) qualification or equivalent experience

Childcare and Learning Development (CCLD)/CHCHE/ BTEC/NVQ level 3, or equivalent Counselling qualification / Counselling/bereavement course

- Advanced communication training

- Additional community language(s) Degree in a relevant subject

As this role involves working out in the community, you will need to have a full, clean driving licence and access to a car for work purposes.

This role will some involve evening and weekend work to best support the needs of families.

Equality and Diversity

Please note that we are committed to equality and diversity and make the following pledge in relation to our recruitment practices;

- We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.

- We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles

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