Vet Nurses Needed

2 weeks ago


Scotland, United Kingdom Vermelo RPO Full time

Do you have Pet Claims Assessing or Veterinary Nurse experience and looking for a new challenge?

We are looking for Pet Claims Assessors to join our remote working assessing team.

Pet Claims Assessor - Remote

Salary: £23k - £24k plus annual bonus

Hours: Full Time - Monday to Friday 8am-4pm

***Must be able to start on 24thJune***

The Role

The main purpose of this role is to assess and validate Pet Insurance claims, gathering any necessary information required in an efficient manner. A strong candidate will be able to successfully perform and achieve productivity targets whilst also adhering to the claims process; being able to self-motivate and demonstrate being a team player at the same time.

Key Responsibilities:

Review incoming forms and ensure claims and pre-authorisations are settled within the Service Level Agreements

Assessing new and continuation claim submissions by reviewing all claim documentation supplied

Collating information from customers and veterinary practises to assess claims

Ensuring prompt and accurate payment of valid claims and querying any anomalies and declining claims that are invalid

Identifying potentially fraudulent claims and following agreed process for referral.

Ensuring that high levels of customer service is offered through processing of accurate and timely information

Maintaining a consistent and energetic approach

Establish and maintain effective communication and relationships with all colleagues and customers, whilst promoting a professional image

Develop and maintain a competent level of technical, product and system knowledge and be able to explain policy cover in line with terms and conditions

Essential Skills:

Must have vet nurse experience and relevant qualifications

Excellent communication skills and strong team player

High attention to detail

Strong data entry and IT skills

Flexible attitude to work - willingness to take on new tasks

What we offer in return?

A collaborative and fast paced work environment

Fully remote working with IT kit provided

25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday

Health Cash Plan

A fantastic bonus scheme

A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more;

Life Assurance 4x annual salary

A structured pathway to learn and develop.

Employee referral scheme #J-18808-Ljbffr

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