Vet Nurses Needed
2 weeks ago
Do you have Pet Claims Assessing or Veterinary Nurse experience and looking for a new challenge?
We are looking for Pet Claims Assessors to join our remote working assessing team. Pet Claims Assessor - Remote Salary: £23k - £24k plus annual bonus Hours: Full Time - Monday to Friday 8am-4pm ***Must be able to start on 24thJune*** The Role The main purpose of this role is to assess and validate Pet Insurance claims, gathering any necessary information required in an efficient manner. A strong candidate will be able to successfully perform and achieve productivity targets whilst also adhering to the claims process; being able to self-motivate and demonstrate being a team player at the same time. Key Responsibilities: Review incoming forms and ensure claims and pre-authorisations are settled within the Service Level AgreementsAssessing new and continuation claim submissions by reviewing all claim documentation supplied
Collating information from customers and veterinary practises to assess claims
Ensuring prompt and accurate payment of valid claims and querying any anomalies and declining claims that are invalid
Identifying potentially fraudulent claims and following agreed process for referral.
Ensuring that high levels of customer service is offered through processing of accurate and timely information
Maintaining a consistent and energetic approach
Establish and maintain effective communication and relationships with all colleagues and customers, whilst promoting a professional image
Develop and maintain a competent level of technical, product and system knowledge and be able to explain policy cover in line with terms and conditions Essential Skills: Must have vet nurse experience and relevant qualifications
Excellent communication skills and strong team player
High attention to detail
Strong data entry and IT skills
Flexible attitude to work - willingness to take on new tasks What we offer in return? A collaborative and fast paced work environment
Fully remote working with IT kit provided
25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday
Health Cash Plan
A fantastic bonus scheme
A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more;
Life Assurance 4x annual salary
A structured pathway to learn and develop.
Employee referral scheme #J-18808-Ljbffr
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