Post Office Counter Clerk

4 weeks ago


United Kingdom Co-Operative Energy Ltd Full time

As a Post Office Counter Clerk, you’ll be responsible for dealing with postal and financial services, dealing with forms and applications, and handling foreign currencies. This involves the correct and accurate handling of monies and the use of computer systems.
As a valued member of our Post Office team, you will receive full counter training, plus ongoing training, and support.
Monday – Friday – 09:00am – 17:30pm
Saturday - 09:00am – 13:00pm – *Subject to Location*
As a Post Office Counter Clerk, you’ll be responsible for:
- Providing excellent customer service.
- Follow all policies, procedures, and cash management.
- Keep all area’s clean, tidy and adhere to all safety/security policies.
- Ensure punctuality and personal appearance standards are in line with the Society’s Uniform policy.
- Deal with customer complaints professionally and process in line with the Society’s complaints procedure.
- Excellent ability to provide customer service and a passion for customer care.
- At Your Coop we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, still click apply Benefits that benefit you – we offer discounts on all ‘Your Co-op’ services, including Your Co-op Food, Your Co-op Childcare, Your Co-op Travel and more We believe that as Colleagues, you deserve to benefit from the goods and services you sell and provide each day, whilst representing us. You can see details about all discounts offered on the Reward and Benefits page
That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop (valid until end of June 2023):
- 20% off Food shopping (usually 10% all year round rising to 20% on a pay day weekends)
- Holidays for less with up to £500 off Travel
Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Annual leave that grows with your career
• Full training and accredited development programmes
• At Your Co-op you’ll experience a real sense of being part of a team and close community. We invest a third of our profits in our members and a third in our community support initiatives. Not only that, our strict food policies mean that everything you buy will always be ethical, sustainable, and top quality.
Apply today to become part of Your Co-op Team

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