Office and Facilities Specialist

1 month ago


Christchurch Dorset, United Kingdom Westpac New Zealand Limited Full time

As the Banking Specialist in our Contact Centre, you will be responsible for identifying existing and new Westpac customer’s banking needs, including personal and home lending requirements. You will listen and provide advice and solutions to the customer to meet these needs, ensuring all information is collected in accordance with regulations and policies.
You will also be responsible for proactively identifying new opportunities to provide further advice and solutions regarding their financial aspirations to retain our valuable customers.
1+ years of Banking/Finance experience or similar professional experience
Confident in learning new digital platforms and tech savvy
A passion for helping people through their financial goals
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 
Banking Specialist
Full Time, Permanent
As the Banking Specialist in our Contact Centre, you will be responsible for identifying existing and new Westpac customer’s banking needs, including personal and home lending requirements. You will listen and provide advice and solutions to the customer to meet these needs, ensuring all information is collected in accordance with regulations and policies.
You will also be responsible for proactively identifying new opportunities to provide further advice and solutions regarding their financial aspirations to retain our valuable customers.
1+ years of Banking/Finance experience or similar professional experience
Confident in learning new digital platforms and tech savvy
A passion for helping people through their financial goals
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 
Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them.



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