Sales Advisor

4 weeks ago


Guildford Surrey, United Kingdom Faith Recruitment Full time

Our client based in Guildford are seeking a Customer Sales Advisor to join their long standing team and company. This is a really exciting opportunity for a candidate who is looking to support customer as well as help the business grow day to day. If you are hard working, passionate and able to deliver a great service then this could be the position for you The Customer Sales Advisor will: Place orders for new and existing customers Make sure customer records are up-to-date and populated with relevant customer details Support both order processing and customer management Advise customers on most appropriate solutions and product ranges Offer superior product advice, sales service and general support across all channels including telephone, email and live chat Qualify all product, quote and sales enquiries Identify new opportunities for future on-going relationships to fulfil the customer's needs Make outbound customer calls Work towards the companies SLA's Answer calls from consumer customers, from existing, new and potential customers Follow up on enquiries or post-order calls to ensure customers have a good understanding of products Deal with general customer queries regarding status of orders, delivery times or general order administration in a timely and efficient manner Make sure customer satisfaction is maintained To be considered the Customer Sales Advisor will: Have worked within customer services or sales positions previously Be comfortable working towards personal targets Work with confidence over the telephone Maintain fantastic communication skills both written and verbal Have a good understanding of customer support duties including all aspects of order administration Hold a positive working attitude and work well under pressure Have fantastic attention to detail Be proactive and have the willingness to deliver Please apply for further information on this great opportunity Full training will be provided for the candidate and you will have the opportunity to work within a supportive environment


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