Customer Success Manager

2 weeks ago


Basingstoke Hampshire, United Kingdom Industry Placements Full time

Customer Success Manager Placement
We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
Year- on-year we have reduced energy consumption in our UK offices by 19.bringing everyone together in an inclusive culture with a real sense of community.
Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.
Enhanced maternity and family leave.
Hybrid working environment
Employee Assistance Programme
Planning outbound calls to customers in order to generate new business opportunities
Providing accurate and timely quotations to customers negotiating product information, pricing, special offers and promotions
Ensuring CRM system is well maintained and provides correct customer information
Ensuring TD SYNNEX maintains service levels agreements with customers
Excellent telephone manner
Priority management and planning skills
At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.
Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. We are 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximise the value of IT investments, demonstrate business outcomes and unlock growth opportunities.
We care about our partners, our co-workers, our investors and the world around us.



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