Customer Support Engineer

4 weeks ago


Cherwell Oxfordshire, United Kingdom Jackie Kerr Recruitment Full time €35,000 - €45,000

Electronic Customer Support Engineer

Our client, design and manufacture systems for their clients in the UK and abroad. They are looking for an Electronic Customer Support Engineer to join their growing team

Electronic Customer Support Engineer Roles and Responsibilities:

* Provide support to our customers on site and remotely

* Ensure that our customers have a single point of contact for after sales support

* Assist in the pre and post visit equipment maintenance and software configurations

* Record the allocation of units, helping customers to organise spare units

* Ad Hoc Production duties: Building/ assembling mechanical and electronic equipment, use of heat guns, crimping and soldering pins

* Support the production team in quality checking / testing products before dispatch

The ideal Electronic Customer Support Engineer will:

* Knowledge and/or experience with electronics / electronic technologies (HW and SW)

* Understanding of Ethernet networks and fibre optic converters

* Some experience with design of electronics components / design engineering

* Have the ability to read Engineering drawings (reading of wiring schematics would be beneficial)

* IT literate in Windows, Word, Excel and Outlook

* Be comfortable travelling to customer sites in the UK and abroad

* Hold a driving license and a valid passport

Monday - Friday: 09:00 - 17:30

* Subject to change, including evenings and weekends (Paid at a Premium)

* Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal.



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