Senior Client Services Manager

2 months ago

London, United Kingdom Green Recruitment Company Full time

The Green Recruitment Company are excited to be exclusively supporting an excitingCleantech scale-up, which is in a fantastic position in the UK’s B2B energy transition – offering a cutting-edge portfolio of software solutions to decarbonise energy & heat systems.

As part of their ongoing success, our client is searching for an experiencedSenior Client Services Managerto play a significant role in their mission to achieve Net-Zero & cut client’s costs – maintaining & maximising relationships with the businesses’ biggest clients as well as managing a growing support team.

This Individual will be reporting directly to the COO and joining a thriving London office. They will bring significant account management, business development (upselling/cross-selling), & team management experience surrounding software products - in cleantech, renewable energy, or heat markets.

Key responsibilities:

  • Account Managing major clients (housing development, councils, energy services etc.), ensuring exceptional client service.

  • Conducting business development through upselling, cross-selling, & identifying opportunities through thorough client management.

  • Line managing an initial team of 2, who cover client & ticketing support.

  • Lead client onboarding processes, finalise contracts, & support the COO on negotiations.

  • Demonstrate how to maximise the product suite’s value with the support of product & sales teams.

  • Liaise with the product & dev team on client feedback to improve products.

  • Act as a product ambassador, displaying a full knowledge of the SaaS suite.

Job Requirements:

  • 4+ Years’ working experience in Account Management, Client Services, & Business Development roles – surrounding SaaS products.

  • 3+ Years’ experience in Renewable Energy / Cleantech / Climate-Tech markets.

  • Proven ability to manage & grow a small team.

  • Ability to work cross-functionally with development, product, and commercial teams.

  • Excellent written & verbal communication skills, with an ability to maintain strong relations with clients.

  • Skilled in listening to clients & understanding their needs – providing solutions through cross-selling, upselling, & product improvements.

  • Proven self-starter and problem solver, with the ability to manage a busy desk.

Desirables:

  • Thrives in fast-paced startup/scale-up environments.

  • Understanding of IoT & Data products.

In conclusion, be part of an organisation to drive the renewable energy revolution and contribute to a sustainable future.

How to Apply:

Please submit your resume and a cover letter outlining your qualifications and interest in the role to Jack Eagle ( jack.eagle@greenrecruitmentcompany.com )

#J-18808-Ljbffr

  • Head of Client Services

    1 week ago

    City of London, United Kingdom Client Full time

    Head of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...

  • Accounts Senior or Client Manager

    14 hours ago

    London, United Kingdom CLYDE UK SERVICES COMPANY Full time

    Department : Client Development Role : Senior Client Development Executive The Global Business Development Leadership team sets the strategy in consultation with the Global Strategy Board and Global Practice Executives. The BD teams (comprising Communications, Marketing, Business and Client Development experts) are led by regional heads of Business...

  • Senior Client Services Manager

    3 weeks ago

    London, United Kingdom M&G Full time

    We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Senior Client Services Manager The Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key...

  • Tax Senior/Assistant Manager- Private Client

    2 weeks ago

    London, United Kingdom Hays Senior Finance Full time

    I have recently started working on a role with a top 40 clients of mine who are looking to add a corporate tax assistant manager to their growing team. With over 400+ employees, they provide a wide range of services to their corporate and private clients. They offer audit, accounting, taxation, and transactional services to their clients. This firm is a...

  • Tax Senior/Assistant Manager- Private Client

    11 hours ago

    London, United Kingdom Hays Senior Finance Full time

    I have recently started working on a role with a top 40 clients of mine who are looking to add a corporate tax assistant manager to their growing team. With over 400+ employees, they provide a wide range of services to their corporate and private clients. They offer audit, accounting, taxation, and transactional services to their clients. This firm is a...

  • Senior Client Service Manager

    3 days ago

    London, United Kingdom Mason Blake Full time

    A specialist boutique asset management firm is looking for a highly experienced candidate to join their Marketing and Client Service Function. The Senior Client Service Manager will report directly to the Head of Business Development and support various client relationships, manage the client services team, and maintain the excellent reputation the...

  • Senior EIA Consultant

    2 weeks ago

    London, United Kingdom Client Full time

    Senior EIA Consultant London / Warrington£40,000-£45,000 + Hybrid + Training/Development + Life Insurance + Sick Pay + Healthcare + Pension + Holiday + BenefitsAre you an experienced EIA Consultant, looking for a new challenge within a growing team, where you'll progress into a more senior position whilst receiving specific training to aid you in your...

  • Temporary Registered Care Manager

    7 days ago

    London, United Kingdom O.T. Client Services Full time €42,000

    Our client, The A.E.Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • Temporary Registered Care Manager

    7 days ago

    London, United Kingdom O.T. Client Services Full time €42,000

    Our client, The A.E.Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • Temporary Registered Care Manager

    2 days ago

    London, United Kingdom O.T. Client Services Full time

    Our client, The A.E.Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care.They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • CQC Registered Care Manager

    7 days ago

    London, United Kingdom O.T. Client Services Full time

    Our client, The A.E.D.A. Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • Senior Quantity Surveyor Manager

    5 days ago

    London, United Kingdom Client Full time

    Senior Quantity SurveyorLondon (Hybrid 2 days in the office) £65,000 - £75,000 + Development + Training + Excellent BenefitsCommercial Manager role available for a nationally recognised organisation where you will be involved in an exciting, technical challenging role.Are you a commercially aware candidate who has experience working on large...

  • CQC Registered Care Manager

    4 days ago

    London, United Kingdom O.T. Client Services Full time

    Our client, The A.E.D.A. Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care.They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • Family Support Worker

    3 days ago

    Kingston upon Thames, Greater London, United Kingdom O.T. Client Services Full time €14 - €17

    Our client, The A.E.Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. The team is made up of a network of professionals with a wealth of experience in the care social industry, this...

  • Family Support Worker

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom O.T. Client Services Full time €14 - €17

    Our client, The A.E.Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. The team is made up of a network of professionals with a wealth of experience in the care social industry, this...

  • CQC Registered Care Manager

    7 days ago

    London, United Kingdom O.T. Client Services Full time

    Our client, The A.E.D.A. Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care.They are a network of professionals with a wealth of experience in the care social industry, this includes...

  • Senior Client Development Manager

    13 hours ago

    London, United Kingdom CLYDE UK SERVICES COMPANY Full time

    Department: Client Development (Multinationals Client Programme) Step into the future of client engagement at Clyde & Co, a leading global law firm. As a Senior Client Development Manager, you'll be at the forefront of this revolution, collaborating with top-tier professionals and leaving a lasting imprint on our firm. Joining our Global Business...

  • Senior Client Development Manager

    12 hours ago

    London, United Kingdom CLYDE UK SERVICES COMPANY Full time

    Department: Client Development (Multinationals Client Programme) Step into the future of client engagement at Clyde & Co, a leading global law firm. As a Senior Client Development Manager, you'll be at the forefront of this revolution, collaborating with top-tier professionals and leaving a lasting imprint on our firm. Joining our Global Business...

  • Senior EIA Consultant

    4 days ago

    London, United Kingdom Client Full time

    EIA Consultant This will be Hybrid working - when in the office this is based in Farringdon, Central LondonOn average 2 days a week from home and 3 days a week in the office£40,000-£45,000 + Hybrid + Training/Development + Support through Chartership + Life Insurance + Sick Pay + Healthcare + Pension + Holiday + BenefitsAre you an experienced EIA...

  • CQC Registered Care Manager

    2 days ago

    London, United Kingdom O.T. Client Services Full time

    Our client, The A.E.D.A. Alliance (Advocates of Empowerment, Development and Achievement) is an innovative company providing care sector-focused services. Their programmes aim to ensure the quality of life for children and young people in social care. They are a network of professionals with a wealth of experience in the care social industry, this includes...