Garage Supervisor, Broadstone

Purpose **:** Day to day running of the garage, responsible for all aspects of fleet maintenance, provide support and assistance to garage staff & colleagues.

Key Responsibilities

• Responsible for Fleet Preventative Maintenance System (Docks), CVRT’s, Maintenance instructions (MI’s), in-Service Vehicle Breakdown Management of all vehicles including quality of work, planning, inspecting & recording of work done.
• Driver’s defects – collate, SAP input, analyse trends and address ongoing issues. Ensure defect booklets are available to driving staff.
• Staff Supervision; Craftworkers, Engineering Operatives, General Operatives, Apprentices & Contractors.
• Ensure all passenger & driver touch points are in full working order at all times, e.g. driver controls, destination signs, demisters, air conditioning, seating, vents, lighting etc. Raise awareness amongst all garage staff of impact of untidy/unclean work practices have on the end user (i.e. drivers & members of the public). Monitor Fleet cleanliness and address gaps with Engineering Operatives, General Operatives and Contract Cleaners.
• Carry out special projects as required – e.g. modifications, training etc.
• Identify, organise, facilitate & record all warranty work on vehicles. Complete or support completion of Warranty Claim Forms.
• Ensure safe systems of work and compliance with relevant legislation, risk assessments, SOP’s, emergency response plans etc. Have input into preparation of & deliver toolbox talks to all relevant staff at least once per period.
• Liaise with relevant personnel and service providers in relation to parts availability, vehicle repairs, daily garage operations, effective use of company vehicles, reducing VOR to a minimum.
• Accurately Report Vehicle Off Road on Microsoft SharePoint daily before 09:30am.
• Ability to use a wide variety of repairs/parts/technical manuals/computer programmes to access information relative to the assigned duties, apply this information to the maintenance function, support & advise all maintenance staff.
• Ensure that craftworkers & apprentices are trained to the highest standards – supervise & assess apprentices. Attend training courses. Flag any training needs to Maintenance Manager/Senior Manager Engineering, East.
• Ensure premises are kept to a high standard of cleanliness, order & hygiene. Follow up on action items from Housekeeping Audit & Environmental Inspections as directed. Take initiative where appropriate to address facility or plant and equipment issues.
• Understand procurement rules before engaging procurement of equipment or service.
• Full implementation of all company/trade union agreements incl. Change Program for Garage Supervisors 2020. Meet with management, trade unions, and staff as needed.
• Carry out workplace accident investigations & submit reports.
• Assist with reports, details for staff disciplinary issues. Full understanding of all Human Resource Policy required.
• Liaise with Local Offices, Service Supervisors, Drivers, PTSBD, Contractors, Garages & other relevant personnel. Maintain regular contact with Maintenance Manager, Technical office, Stores, other foremen, other maintenance locations to ensure a proficient communication system. Attend Manufacturers service meetings if required.
• Perform functions of Stores Controller in absence of Stores Controller availability
• Any other ad-hoc tasks as directed by Maintenance Manager or Senior Manager Engineering, East.

KPIs

• VOR – 10 - 12% of each fleet (city, coach, schools, etc.). Awareness of Peak Vehicle Requirement (PVR) for each fleet type and align maintenance plans accordingly.
• Ratio of Defect Reports to fleet size
• Docks: completed-v-planned, vehicle downtime kept to a minimum, no. of days off road.
• CVRT Pass Rate
• Minimise/eliminate number of daily vehicle breakdowns & lost KMs.
• Materials shortages.
• Overtime figures – all OT must be planned, approved in advance. Compliance with Organisation of Working Time Act 1997 with respect to approving overtime.
• Vehicle costs – reviewed regularly.
• Housekeeping targets > 95% compliance.
• Toolbox talks – minimum one per period.
• Excellent working relationship with Operations & contractors.
• Effective, up to date, fully implemented policies, procedures, practices.
• Timely and satisfactory completion of reports/projects/MI’s etc.
• Effective & Professional communication with garage staff and colleagues (incl. Management), conduct oneself in a manner appropriate to supervisory position. Note: Reporting Structure. All staff to initially report to their line supervisor.
• Prompt and consistent reply to all correspondence.

Skills and Knowledge

• Strong technical knowledge of buses/coaches
• IT skills i.e. knowledge of Word, Excel, Outlook, SAP
• Knowledge of diagnostic systems and online vehicle service information systems
• Health & Safety awareness & knowledge
• Staff supervision, direction and team building.
• Understand basic budgetary requirements
• Equivalent of QQI Level 6, Advanced Craft Certificate
• Managing and supervising
• Developing relationships
• Effective & appropriate Communication with all grades of staff
• Planning and organising
• Analysing and Decision Making
• Personal responsibility
• Resilience
• Objective thinking
• Ability to guide, advise and develop staff

Dimensions : Reports to the Maintenance Manager or Senior Manager Engineering, East. Works as part of the Maintenance team. Supervises Craftworkers, Apprentices & Engineering Operatives. Required working hours shall meet operational requirements

This role is open to internal candidates from Bus Éireann, Dublin Bus and Irish Rail.

By submitting your details you agree to ourT&Cs