Credit Controller
3 weeks ago
We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a two star status with best companies. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Commercial, Proud, Friendly and Nurturing.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Role Details The Credit Controller will be responsible for the management of a designated portfolio of customers. 2million ledger delivering excellent service to c. Monitor and identify changes in payment patterns to minimise risk.
End to end ownership of the debt chasing process for your ledger of accounts to include copy documentation, query resolution and dunning letters.
Onboarding of new customers to include checks with credit reference agencies.
Excellent relationship building, interpersonal, communication and stakeholder management skills.
Good IT Skills and experience using systems and Microsoft office, including excel.
Positive, polite, and professional telephone manner.
Awareness of the pre-action protocols for debt claims to enable the business to issue court proceedings.
A proven track record of success within accounts receivable is desirable
Please note this a maternity cover role which is anticipated to last 6 months (possibly 8) and the ideal start date is mid June 2024.
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