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Cloud Systems Administrator

2 months ago

United Kingdom JLA Group Full time

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards

About the Role

JLA are seeking an experienced Senior Cloud System Administrator with deep expertise in Microsoft Azure. This role is ideal for someone with a strong background in managing and maintaining cloud-based infrastructure, ensuring operational efficiency, security, and performance. As a Senior Cloud System Administrator, you will be responsible for the day-to-day administration of our Azure environments, including managing resources, monitoring systems, and supporting cloud-based services.

Key Responsibilities

Azure Infrastructure Management:

  • Administer and maintain Azure resources, including virtual machines, storage accounts, and networking components.
  • Monitor and optimize the performance of cloud-based systems to ensure high availability and reliability.
  • Manage Azure Active Directory, including user and group management, role-based access control (RBAC), and identity federation.
  • Keep up-to-date with the latest Azure technology developments and maintain a roadmap to migrate and adopt new Azure services that better meet the evolving needs of JLA.

System Monitoring & Troubleshooting:

  • Implement and manage monitoring solutions using Azure Monitor, Log Analytics, and Application Insights.
  • Respond to and resolve system issues, including performance bottlenecks, outages, and security incidents.
  • Analyze and resolve infrastructure and application issues in a timely manner to minimize downtime.

Automation & Scripting:

  • Automate routine administrative tasks using PowerShell, Azure CLI, or other scripting languages.
  • Develop and maintain scripts for system provisioning, configuration management, and patching.
  • Utilize Infrastructure as Code (IaC) tools like ARM templates or Bicep to automate deployments and updates.

Backup & Disaster Recovery:

  • Design, implement, and maintain backup and disaster recovery plans for critical Azure-based services.
  • Regularly test and validate backup and recovery processes to ensure data integrity and availability.
  • Manage and maintain Azure Site Recovery and Azure Backup services.

Security & Compliance:

  • Implement and manage security measures such as firewalls, network security groups, and encryption.
  • Ensure compliance with industry standards and best practices for data protection and security.
  • Conduct regular security audits, vulnerability assessments, and patch management.

Documentation & Reporting:

  • Maintain comprehensive documentation for cloud infrastructure, system configurations, and operational procedures.
  • Generate regular reports on system performance, security incidents, and capacity planning.
  • Provide insights and recommendations to optimize cloud resources and reduce costs.

Collaboration & Support:

  • Work closely with application developers, network engineers, and IT support teams to resolve issues and implement solutions.
  • Provide technical support and guidance to junior administrators and other team members.
  • Participate in an on-call rotation to provide 24/7 support for critical cloud systems.

Qualifications

Experience:

  • Minimum of 5 years of experience in system administration, with at least 3 years focused on cloud environments, particularly Microsoft Azure.
  • Strong experience in managing and supporting Azure services, including VMs, networking, storage, and security.
  • Proven ability to troubleshoot complex system issues and implement effective solutions.

Technical Skills:

  • Proficiency in PowerShell, Azure CLI, or other scripting languages for automation and administration tasks.
  • Solid understanding of networking concepts, including DNS, VPN, load balancing, firewall and WAF management.
  • Experience with backup and disaster recovery planning and implementation in a cloud environment.
  • Familiarity with Azure Security Center, Azure Policy, and other security and compliance tools.
  • Strong understanding and experience of key ITSM principles

Certifications:

One or more of the following certifications would be desirable:

  • ITSL Certification
  • Microsoft Certified: Azure Administrator Associate (preferred).
  • Microsoft Certified: Azure Security Engineer Associate (preferred).

Soft Skills:

  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and collaboration abilities.
  • Ability to manage multiple tasks and priorities in a dynamic environment.