Security and Fire Alarm Service Engineer

4 weeks ago

St Albans Hertfordshire, United Kingdom DCV Technologies Full time

Fire Service & Reactive Engineer:

Role Overview: The successful candidate must be self-motivated and able to organise themselves, as well as contributing to the operational team, whilst delivering the highest level of customer service to all clients. They should have the ability to carry out preventative servicing and fault find as required on electronic security systems.

Duties & Responsibilities:
• Maintenance of conventional & addressable Fire detection systems
• Maintenance of emergency lighting systems
• Maintenance of automatic opening vents
• Fault finding and repairs to above systems
• Assist clients and regional team with technical issues either on the phone or face to face
• Have a flexible approach to working hours when required
• Provide assistance and training to other team members as required

Skills & Experience:
• Excellent technical knowledge of fire systems
• Have a systematic/logical approach to tasks & problems
• Ensure all tasks are carried out quickly & efficiently
• Be presentable in person and in vehicle and tools
• Excellent communication and organisational skills
• Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
• Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
• Have a polite but assertive telephone manor
• Good knowledge of London and the home counties postcodes
• Good customer service skills ability to motivate staff & colleagues and lead by
example
• The ability to think laterally and "out of the box"
• Prompt and consistent time keeping

Health & Safety Responsibilities:
The successful candidate must be able to demonstrate a personal commitment to
health, safety and the environment by following:
• Health & safety policy & procedures
• The health & safety at work act along with all site specific & statutory health,
• safety and environmental regulations & policies
• Method statements and risk assessments
• Participate & understand tool box talks

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