Hotel Manager
8 hours ago
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
- Ensures prompt, courteous, and accurate service to all guests, to maximize guest satisfaction.
- Support and work with the Head of Departments in all aspects of running the hotel, with the objective of maximizing efficiency and achieving the highest volume of revenues.
- Attending and leading initiatives and meetings aimed at improving service standards and carrying out operations.
- Monitor the deadlines of tasks assigned to departments and coordinate inter-departmental communication.
- Handling guest complaints, communicating face-to-face with guests and ensuring such communication is established, and suggesting solutions to ensure guest satisfaction when necessary.
- Provide guidance when necessary; personally take part in implementing all the quality management systems so as to achieve Rixos Hotels standards.
- Participate in the development, implementation, and review of policies, procedures, practices, and standards.
- Recommend changes in methods, equipment, or team members to improve departmental standards and productivity. Be informed of the latest trends in the industry.
- Support and work with the Head of Departments in monitoring and achieving respective key performance indicators.
- Coordinate operational department activities to facilitate increased levels of communication.
- Ensure adherence to company and hotel policies by all departmental team members; documents & records are maintained as per operational/ organizational requirements.
- Ensure norms, procedures, and systems are being followed for the safety and security of guest belongings, company assets, and revenue.
- Support the Heads of Departments in identifying training needs, planning and executing learning activities with the coordination of the People & Culture and Training Department.
- Respond to internal and external audits that are completed to ensure continual improvement is achieved.
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
What we offer:
- An innovative and fast-growing international group, committed not only to building new hotels but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact.
Qualifications
Master's Degree or Diploma in vocational hospitality, 10 – 15 years experience in 4-5 star Hotel.
#J-18808-Ljbffr-
Hotel Operations Manager
1 week ago
London, Greater London, United Kingdom Strand Palace Hotel Full timeAbout Strand Palace HotelLocated in the heart of London, Strand Palace Hotel is one of the city's largest independent hotels. With a rich history dating back to 1909, our hotel has been welcoming guests from around the world for over a century.Job DescriptionWe are seeking a highly motivated and experienced Hotel Operations Manager to join our front office...
-
Hotel Operations Manager
1 week ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeFirmdale Hotels, a renowned international group of luxury hotels and bars in London and New York, is seeking an ambitious and dedicated Operations Duty Manager to join their prestigious Charlotte Street Hotel. As an integral part of the hotel's operations team, you will be responsible for overseeing daily operations, ensuring exceptional service standards,...
-
Hotel Operations Manager
4 weeks ago
London, Greater London, United Kingdom Nobu Hotel Portman Square Full timeKey ResponsibilitiesAs Night Manager at Nobu Hotel London Portman Square, you will oversee the smooth operational running of the hotel during the evening and in the absence of the Front of House Manager. Your tasks will include acting as a manager on duty, dealing with guest enquiries and complaints, overseeing the team, and ensuring the hotel runs...
-
Hotel Receptionist
6 months ago
London, United Kingdom Henrietta Hotel Full timeHenrietta Hotel opened in 2017 in the heart of Covent Garden, the hotel is composed of 40 rooms, divided in two buildings. The restaurant on the ground floor has been launched by Italian Supper Club last November. Drawing inspiration from the Italian food tradition, the menu explores new interpretations using local ingredients and products. The team mainly...
-
Hotel Receptionist
6 months ago
London, United Kingdom President Hotel Full timeIn joining our team, you’ll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences. Our seven hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroom boutique Morton Hotel to our largest and lively...
-
Assistant Maintenance Manager
3 weeks ago
London, United Kingdom Hotel Saint Full timeWe are seeking to hire an Assistant Maintenance Manager to join our team in the City of London. The ideal candidate will manage all engineering/maintenance operations, including maintaining the building, with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative...
-
Hotel Receptionist
6 months ago
London, United Kingdom Henrietta Hotel Full time**Job**: Hotel Receptionist at Henrietta Hotel **Based in**:Covent Garden, London Full time - Starting salary at £24,383 gross per annum and up to £28,000 gross per annum after successfully completing the probation period. **DUTIES AND RESPONSIBILITIES** - Greet and assist all guest as soon as they come in. - Manage all operations involving the...
-
Assistant Maintenance Manager
3 weeks ago
London, United Kingdom Hotel Saint Full timeWe are seeking to hire an Assistant Maintenance Manager to join our team in the City of London. The ideal candidate will manage all engineering/maintenance operations, including maintaining the building, with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative...
-
Hotel Operations Manager
3 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeKey ResponsibilitiesThis role involves overseeing daily hotel operations, working closely with managers to adapt to various scenarios across departments including Events, Food & Beverage, Front Office, Housekeeping, and the Kitchen.Duties and ResponsibilitiesLiaise between General Manager, guests, and operational team members.Monitor and uphold service...
-
Luxury Hotel Sales Manager
2 weeks ago
London, Greater London, United Kingdom The Standard Hotel Full timeLuxury Hotel Sales Manager Role at The Standard HotelWe are looking for a highly motivated and experienced Luxury Hotel Sales Manager to join our team at The Standard Hotel in London. As a key member of our sales team, you will be responsible for developing and implementing sales strategies to drive revenue growth.With a minimum of 5+ years of senior sales...
-
Hotel Operations Manager
2 weeks ago
London, Greater London, United Kingdom PPHE Hotel Group Full timeJob OverviewPark Plaza, a dynamic hotel group, is seeking a seasoned Hotel Operations Manager for our Housekeeping department.We pride ourselves on creating hotels that are true to their surroundings, and our team members reflect this spirit. As a Hotel Operations Manager, you will play a crucial role in ensuring our high standards for cleanliness and guest...
-
Receptionist Hotel
7 days ago
London, United Kingdom Danubius Hotel Full timeRECEPTIONISTAbout the Danubius Hotel Regents ParkWe are a 370-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home for business and leisure travellers alike.About the roleWe are...
-
Hotel Reception Manager
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeLocated in the heart of London, The Clermont Hotel Group is seeking a skilled Customer Service Supervisor to join our team at The Tower Hotel.About the RoleThis is an exciting opportunity for a customer-focused individual to work in a fast-paced environment, providing exceptional service to guests from around the world. As a Customer Service Supervisor, you...
-
Hotel Operations Manager
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeWe are seeking a Hotel Operations Manager to join our team at the Clermont Hotel Group. As a key player in our reception teams, you will be responsible for delivering a seamless experience at the reception desk for every guest.The RoleYou will show excellent leadership skills and a track record of delivering results through your people. You will be...
-
Hotel Maintenance Operations Manager
2 weeks ago
London, Greater London, United Kingdom PPHE Hotel Group Full timeAbout Holmes Hotel LondonLocated in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds.Job SummaryWe are looking for a seasoned Maintenance Manager to oversee the engineering and maintenance operations of our hotel. The ideal candidate will have previous experience as a Maintenance Manager...
-
Hotel Manager
1 week ago
London, Greater London, United Kingdom The May Fair Hotel Full timeHead BartenderWe are seeking an experienced Head Bartender to join the May Fair Kitchen at The 5 Star May Fair Hotel, A Radisson Collection Hotel. This is an exciting opportunity for a skilled bartender who can lead our bar operations team and ensure both customer and staff satisfaction.Job Description:In this role, you will be responsible for ensuring that...
-
Duty Manager
1 week ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeWe are currently seeking an experienced Operations Duty Manager to join our team at Charlotte Street Hotel. In this role, you will play a crucial part in maintaining the hotel's impeccable standards, ensuring guest satisfaction, and supporting the management team in their duties. The successful candidate can expect a competitive salary of £48,000 per annum,...
-
Hotel Receptionist
5 months ago
London, United Kingdom Hotel Xanadu Full timeHotel Xanadu is a 4* boutique hotel in the centre of bustling Ealing Broadway, West London. Elegant interiors and impeccable service are our trademarks since opening in 2012. Our Front of House team is expanding and there is a fantastic opportunity for an experienced and enthusiastic Receptionist to join Xanadu! Working for Xanadu - Benefits: - You’ll...
-
Hotel Operations Manager
3 weeks ago
London, Greater London, United Kingdom Nobu Hotel Portman Square Full timeAbout UsNobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Our hotels provide remarkable hospitable service and an unparalleled experience.Job SummaryWe are seeking a seasoned hospitality professional to fill the role of Head Housekeeper at Nobu Hotel London Portman Square. The successful...
-
Hotel Dining Management Professional
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeThe Clermont Hotel Group is seeking a seasoned Hotel Dining Management Professional to join our team as Restaurant Floor Manager. In this role, you'll oversee all aspects of restaurant operations, including revenue, stock, recruitment, and rota management. Your focus will be on creating an exceptional guest experience, driving sales growth, and maintaining...