Bookings and Admin Assistant
3 weeks ago
Contract: Permanent
Location: Deane House, Taunton
You will play a crucial role in maintaining organised and accessible sports facilities, contributing to the enjoyment and success of athletes and sports enthusiasts across our community.
We are seeking aself-drivenanddetail-orientedindividual to join our team as aBookings and Admin Assistant. In this role, you will play a crucial part in streamlining our booking operations, ensuring process efficiency and maintaining strong relationships with our stakeholders and customers.
Main Purpose of Role:
The Bookings and Admin Assistant will play a crucial role in managing bookings and inquiries related to the Council’s sport pitches, town centre promotional spaces and our parks and open spaces. As the first point of contact for booking inquiries, you will need to demonstrate strong communication, organisational skills, and familiarity with IT systems and online calendars.
This role involves maintaining efficient processes, building relationships and ensuring smooth booking operations within the council.
Your key responsibilities will include;
- Coordinating reservations and ensuring accurate scheduling and availability
- Liaising with clients and teams to confirm bookings as needed.
- Liaising with town wardens to prepare sport pitches
- Communicate effectively with clients regarding bookings, cancellations, and weather-related changes.
- Provide excellent customer service to enhance the overall experience for users.
- Collaborate with senior staff to identify areas for process enhancement.
- Contribute to the development of efficient booking procedures.
- Coordinate access to pavilions and issuing of key fobs.
Interested candidates should submit their completed application form to recruitment@somerset.gov.uk . We look forward to receiving your application.
- Work for a Town Council that strives to improve the quality of town life
- A work environment in a town location with excellent travel, bus and rail links
- Learning and development opportunities
- Local Government Pension scheme
- 23 days holiday per year rising to 26 days after 5 years service + bank holidays
- Sick pay (in accordance with National Joint Councils agreed terms)
- Access to a central work car park
How to apply
To apply for this role, please view our website and download and complete the Application Form and Recruitment Monitoring Forms in line with the Job Description.
Closing date for application forms: 26 April 2024
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