Consultant Experience Partner

2 weeks ago

Swindon, United Kingdom Nationwide Building Society Full time

We are looking for a pro-active, self-motivated, and dynamic person to join the Retail Products Risk Team, within Retail Risk.
Your role will present a great opportunity to work in our Retail Risk function, as a first line regulatory risk expert helping ensure application of regulations focussed on banking, unsecured lending and savings products which support good customer outcomes, firm compliance, and meeting our strategic and risk appetite expectations.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. You can also find out more about our approach to hybrid working here .
This role requires you to travel into the office 2 days a week to our offices in either Swindon, Northampton or London.
You’ll be working alongside your colleagues in the Retail Product Risk Team across Retail Risk to ensure that key regulatory, product, policy or process changes are safely delivered. You’ll be completing gap analysis to identify any changes that need to be made to products or processes as we continue to innovate within our regulatory framework.
You’ll develop solutions to support project delivery and process improvement, effectively managing stakeholders and presenting findings.
Completing regulatory gap analysis against key policies, regulatory papers and best practice guidance to identify where risks or issues lay in our internal processes with a view to improving the application of regulations within Retail Products (banking, unsecured lending and savings)
Providing subject matter expertise to projects, risk partners and stakeholders when queries arise relating to Retail Products regulatory adherence
Support with reviews from Audit, Compliance, Chief Controls Office and our regulators and analysing feedback at a process and functional level, articulating findings to stakeholders.
Responding to challenges of additional and emerging risks and regulation, ensuring our policies, processes and Lifecycle Definition tools accurately reflect our regulatory position
Leading on work and mentoring colleagues, providing guidance and coaching to ensure adherence to risk and regulatory requirements
Experience within financial services
Experience working in a second line regulatory or risk environment, with a good working knowledge of the Regulators handbooks pertinent to Banking, Unsecured Lending and Savings and how they impact Retail Product developments. (The ability to analyse information and produce concise and informative reports and presentations related to regulatory and risk impacts
Experience in providing accurate and expert product related regulatory and risk advice
A logical, inquisitive mind with an interest in regulations, policies and processes.
Strong relationship management and influencing skills, to help build trust and maintain relationships with a variety of stakeholders across the business and externally.
It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - Thisisabout aiming high and constantly looking for better in how we work together and serve our customers and members.
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~25 days holiday, pro rata

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us.

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