Operations Manager

3 weeks ago

London, United Kingdom University College London Full time

The UCL Division of Psychiatry, located within the Faculty of Brain Sciences, is a world-renowned centre of excellence in mental health research. Our mission is to improve mental health through cutting-edge research and education. By leveraging insights from basic science, we address clinical problems with the aim of improving patient outcomes and public health. Moreover, we take pride in delivering innovative teaching that is directly relevant to clinical practice and informed by our research. Join our team and help us drive forward the field of mental health research and education.

About the role

The post-holder will form an integral part of the Division’s professional services team and will oversee all day-to-day operational aspects of the Division’s activities, working closely with the Division Manager (DM) and providing cover in their absence.

The post-holder will be proactive in ensuring delivery of efficient and effective services supporting all aspects of the Division’s day-to-day operations, teaching, research and enterprise activities, liaising with Faculty, School and UCL teams as appropriate. This includes assisting in managing the Division’s budget, overseeing the approval of research grants and contract proposals, recruitment of staff and students, delivery of teaching and learning support, and management of space, facilities and other resources in line with UCL policies and procedures and as directed by the Division Manager.

The post-holder will support the Division Manager in developing and implementing strategic plans, monitoring the performance of the Division and promoting good working practices throughout the Division.

This post is offered on a hybrid basis. The post holder will be expected to work onsite 3 days per week and can work remotely for 2 days per week.

About you

We’re looking for a highly motivated, enthusiastic and dedicated individual to join our friendly and supportive team of Professional Services staff. You will be working with and across a varied and significant number of colleagues in and outside the Division.

If you are a team player, able to think outside the box when needed, can problem solve without too much direction and are an effective communicator, then we’d love to hear from you.

You must have:

  • a proven track record in administration and management within a research-intensive HEI, and a clear understanding of key factors affecting the sector,
  • experience of running an operational unit in a large organisation or are educated to degree level with substantial relevant experience,
  • demonstrable experience of effective financial planning and budgetary management and use of management information and performance tools,
  • experience of leading change management, influencing and problem solving.
  • team leadership and motivational skills with a sound understanding and enjoyment of line management and development of staff.

Application process:

  • A full job description and person specification can be accessed at the bottom of this page.
  • Please use the questionnaire section to explain how you meet each essential and desirable criteria outlined in the person specification.
  • Please ensure your CV is no longer than 2 pages.
  • Please do not upload your photograph on your application/CV.
  • If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact dop.hr@ucl.ac.uk
What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

  • 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

The Division of Psychiatry prides itself for operating in an all-inclusive environment. Teamwork is highly valued, individual strengths are recognised and celebrated, and there is a commitment to advancing the careers of everyone, regardless of gender or role. We aim to provide a family friendly environment where both women and men feel able to take the time they need for family. The Athena SWAN Charter recognises commitment to advancing women's careers in science, technology, engineering, maths and medicine (STEMM) employment in academia and the Division is delighted to have an Athena Swan Silver Award since 2022. All staff are invited to contribute to EDI initiatives within the Division to contribute to improving working conditions and opportunities for all. Mentoring is a crucial part of supporting career progression and mentoring schemes are available for staff in the Division.

You can read more about our commitment to Equality, Diversity and Inclusion here:

Attached documents are available under links. Clicking a document link will initialize its download.

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