Service Architect
2 months ago
Job Title: Service Architect
Contract - 6 Months
2 Days per week on site in London
Outside IR35
2 Stage interview process
We're seeking a skilled Service Architect to join our client's professional services team. As a Service Architect, you'll play a pivotal role in providing IT Service Management, Design, and Architecture consultancy services to our clients, both internal and external.
What You'll Do:
- Advocate for service management and related processes within the organization, operating within ITIL frameworks and in accordance with ISO2000 standards.
- Offer consultancy services in IT Service Management to various stakeholders, including internal teams and external clients.
- Handle negotiation and renegotiation of customer contracts pertaining to IT Service Management, encompassing service models, SLAs/KPIs, and service recognition schemes.
- Develop and manage service descriptions across IT Services teams.
- Contribute to cost model development, cost modeling, and new business governance.
- Lead the design of IT Service Management services, considering commercial drivers, customer requirements, contractual agreements, and service operations.
- Act as a liaison between delivery and operational teams to ensure services meet contractual and commercial obligations.
Ideally you'd have:
- At least 5 years experience with hands on Service Architecture.
- A history of working within the banking and finance sector.
- Experience working consultancy-side with large enterprise end-client stakeholders.
If interested, please send over an up-to-date CV and we'll get back to you asap. If you hear nothing in 2 weeks, please assume due to high volume that you have not been selected.
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