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NRSWA Compliance Officer

4 months ago

Hereford Herefordshire, United Kingdom Balfour Beatty UK Full time

About the role Own your career, and you can build something to be proud of at Balfour Beatty. By joining our UKCS - Balfour Beatty Living Places team as a NRSWA Compliance Officer, you’ll work with true experts who’ll share their knowledge and provide support, encouragement and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further. What you'll be doing As a NRSWA Compliance Officer, you will work as part of a responsive and resilient team capable of fulfilling a wide range of services including reviewing and granting permits to utility companies and to BBLP for their own works on the highway, coordinating road works, processing road closure applications, reducing avoidable congestion, monitoring performance of those working on the highway, issuing financial penalties such as overrun charges and fixed penalty notices, liaising with our Streetworks Inspectors and responding to inquiries from Herefordshire Council and members of the public, and more. The role will require the daily use of professional judgement working with the support of senior team members and within the framework of the Permit legislation and NRSWA to ensure that the Council provides an effective traffic management and street works management service. Who we're looking for The Individual • Good communication and interpersonal skills, verbal and written, with ability to deal with difficult or confrontational situations.

  • Flexible and adaptable and able to respond positively to changing circumstances.
  • Able to work on their own initiative and be able to schedule & prioritise workload.
  • High level of resilience, attention to detail, emotional intelligence and able to keep
calm under pressure. • A person whose attitudes, conduct and demeanour reflects Balfour Beatty values and who can effectively represent and promote the reputation of the company. Technical Competences • Familiarity with relevant aspects of the New Roads and Street Works Act 1991, Traffic Management Act 2004 and associated legislation would be beneficial although not essential as training and support will be provided. • Good knowledge of Herefordshire’s highway network and an understanding of the impact of Streetworks on the Councils Network Management Duty.
  • GCSE (A to C level) or equivalent including English and Maths.
  • Good working level of computer literacy and knowledge of Outlook, Word, Excel and
PowerPoint (or equivalent packages). • A full driving licence would be beneficial. Why work for us Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
  • Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
  • 25 days paid annual leave (pro rata)
  • Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
  • Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at