Sales Development Representative

1 month ago

London, United Kingdom TAG Full time

The Who

In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world—to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.

We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.

The Why

At TAG, our company values matter. We appreciate our staff working as a T eam, having A mbition and being G enuine.

You will have a passion for the job you do, as well as a drive to want to do better—in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack

The What

As a Sales Development Representative, you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

  • Use pro-active outbound approaches such as emails and calls to seek and generate quality new leads.
  • Research client and partner/supplier accounts to establish key players and source warm lead opportunities.
  • Contact potential new clients and repeat business customers to secure appointments and set prospect meetings for the Sales team to follow-up.
  • Efficiently respond to and qualify inbound potential leads.
  • Gain a comprehensive understanding of client needs and provide in-depth handovers to the Sales team.
  • Run the full end-to-end Sales process for smaller customer opportunities.
  • Assess TAG’s current client-base among internal divisions and external target markets to find avenues of opportunity.
  • Assess historic prospects to make contact with new or developing leads, updating records accordingly.
  • Help create strategically developed target lists and prioritise top prospects.
  • Monitor relevant social media platforms to spot trigger events and utilise such activity to promote/post interest for TAG’s services with direct contact follow-up.
  • Maintain the CRM tool (Salesforce) to expand the prospects list and keep records fully updated to be available and utilised across all Sales and BDM teams.
  • Understand TAG’s service philosophy and company objectives to pursue compatible leads only.
  • Have consistent awareness of company and industry developments to remain suitably and effectively knowledgeable.
  • Represent and promote the TAG brand at agreed industry events and trade shows.
  • Research and be aware of Sales and Business Development methods to continually develop knowledge and skills.
  • Support the Sales team with all Sales related activity, including to nurture potential client leads through to securing account wins.
  • Escalate anything of significance, positive or negative, to the Sales and Commercial management teams.
  • Perform other duties as may be assigned from time to time.

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Sales Development Representative there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

  • Education to Degree level or higher, or in lieu of education – equivalent combination of education and directly related experience
  • Comprehensive knowledge of the TMC market and key client-base
  • Experience of a Sales or Tele-sales environment with sales based KPIs
  • Demonstrated success in a similar role
  • Competency using the Salesforce platform (or other CRM/equivalent)
  • Proven record of working in a dynamic and fast-paced environment

The Where and When

This is a full-time hybrid role (35 hours per week) based in our London office. Since March 2020, we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the Head of Sales, who is based in London. There are other regional teams based in the US and APAC that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

  • Competitive salary DOE
  • Private Medical and Dental Insurance
  • Wellness/EAP programme
  • Employee discounts
  • Enhanced employer pension contributions
  • Service-based holiday entitlement
  • We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to uk-recruitment@tag-group.com .

And before you press send, please make sure you’re eligible to work in the UK

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