Senior Client Services Advisor
4 weeks ago
As a Senior Client Services Advisor, you will be commercially focused and possess 3+ years consultative sales experience in a high value environment. Reporting to the Group Head of Sales, the Senior Client Services Advisor will be passionate about delivering exceptional customer service with a high degree of empathy.
Advancing customer enquiries through to the start of care, you will lead by example, using a consultative approach with strong objection handling and strategic follow-up skills.
You will support the Group Head of Sales in ensuring the CSA team delivers excellence for clients and seamless collaboration with operations teams, both individually and as a motivated, stable team.
Your customer focus and drive will allow you to use your initiative and treat our potential clients as individuals providing them with a truly consultative approach. In addition, your excellent communication skills and telephone manner will allow you to deliver high standards of customer service along with great Sales results.
Combined with your knowledge, you will also need to display, enthusiasm, passion and pride to work for Trinity Homecare Group.
- An integral part of the company, you will be the first point of contact for all potential clients.
- Your key duties will be to drive new client registrations and ensure monthly sales targets are delivered whilst ensuring excellent customer service
- Provide clients with excellent brand / product knowledge
- To ensure products sold match our clients’ needs and any supporting information sent to our clients is to the highest standard
- Maximise all up-sell and cross-sell opportunities across our service range and sister agencies
- To achieve high levels of client service at all stages of the process to encourage repeat business
- To meet and exceed personal objectives, including revenue, conversion, and productivity targets
- Demonstrate a total commitment to delivering excellent customer service
- Capture of source information for every inbound lead to enable the business to track performance
Capability, Knowledge and Experience
- Excellent communication skills both written and oral
- Exceptional customer call handling ability
- A track record of delivering results andexceeding targets
- Strong team player with the ability to work as an individual
- Ability to deal with difficult customer conversations when they arise
- Ability to work towards targets and deadlines
Personal characteristics
- Striving for excellence
- Self-motivated
- Adaptable / flexible approach
- Tenacious and assertive personality
We offer:
- Uncapped commission
- 25 days’ annual leave per year, plus bank holidays and a day for your birthday.
- On-going training, full induction
- Company pension
Trinity Homecare Group’s brands include Berkeley Home Health, Trinity Homecare, Corinium Care, Country Cousins, Patricia White’s, Fitzrovia, Premier Homecare and GenuineCare. Care is at the heart of everything we do, and it’s important that you are as passionate as we are about ensuring we have brilliant people to help us deliver.
#J-18808-Ljbffr-
Service Advisor/Senior Advisor
4 weeks ago
United Kingdom Jago Consultants Full timeOur client is a franchised car dealership, looking to recruit a Service Advisor or Senior Service Advisor to join their team. Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression. ...
-
Service Advisor/Senior Advisor
4 weeks ago
United Kingdom Trinity Homecare Full timeAs a Senior Client Services Advisor, you will be commercially focused and possess 3+ years consultative sales experience in a high value environment. Reporting to the Group Head of Sales, the Senior Client Services Advisor will be passionate about delivering exceptional customer service with a high degree of empathy. You will support the Group Head of...
-
Service Advisor/Senior Advisor
3 weeks ago
United Kingdom Vertu Motors group Full timeBristol Street Motors Ford Stoke Here at Bristol Street Motors Ford Stoke, we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business. The Senior Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a...
-
Senior Client Servicing Administrator
8 hours ago
United Kingdom Folklore Full timeJoin to apply for the Customer Service Administrator role at Folklore. Join to apply for the Customer Service Administrator role at Folklore. Sign in to save Customer Service Administrator at Folklore. . Site Coordinator Academy Homebased (Covering South West of England) Contract Full Time, Permanent 5 hours a week (Monday to Friday...
-
Service Advisor/Senior Advisor
3 weeks ago
United Kingdom Kaplan International Full timeSenior College Services Advisor (Academic Services) Full-Time Contract Type: Permanent We are looking for a Senior College Services Advisor (Academic Services) to join our team. As a Senior College Services Advisor initially within the Academic Services team, you will lead, or support activities related to the following: Supporting and monitoring...
-
Senior Service Advisor
3 weeks ago
United Kingdom Vertu Motors group Full timeBristol Street Motors Ford Stoke Here at Bristol Street Motors Ford Stoke, we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £34,000 basic salary plus...
-
Senior Service Advisor
4 weeks ago
United Kingdom Jago Consultants Full timeOur client is a franchised car dealership, looking to recruit a Service Advisor or Senior Service Advisor to join their team. Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression. Service...
-
HR Advisor/Senior Advisor
4 weeks ago
United Kingdom May & Stephens Full timeSenior HR Advisor Hybrid working after probation Our client, a market leading London-based broker, are seeking an experienced Senior HR Advisor to join them on a permanent basis. They are looking for someone with excellent operational experience who can assist with the centralization of HR and is happy to get involved with a broad range of HR duties. This...
-
Customer Service Advisor
6 days ago
United Kingdom Sterling Recruitment Services Full timeSterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees. As a Customer Service & Sales Advisor you will prospect, qualify, and sign up existing customers from our clients database, as well as prospect new...
-
Telephone Advisor
6 days ago
United Kingdom Rayner Personnel LTD Full timeAre you an experienced Protection Advisor looking to team up with a mortgage company that has an abundance of leads and puts protection at the forefront of their business? My client is seeking an experienced Protection Advisor to join their growing team on an employed, remote basis. Protection Advisor - Remote Are you an experienced Protection Advisor...
-
Senior HR Advisor
4 weeks ago
United Kingdom May & Stephens Full timeSenior HR Advisor London £45,000 to £50,000 Hybrid working after probation Our client, a market leading London-based broker, are seeking an experienced Senior HR Advisor to join them on a permanent basis. They are looking for someone with excellent operational experience who can assist with the centralization of HR and is happy to get involved with a...
-
Customer Service Advisor
7 hours ago
United Kingdom Thetalentcrowd Full timeJoin to apply for the Customer Support Administrator role at The Talent Crowd Join to apply for the Customer Support Administrator role at The Talent Crowd Sign in to save Customer Support Administrator at The Talent Crowd . 3 Days predominantly home based *** *** Full Time equivalent salary £24,000 to £26,000*** *** 12 Month FTC initally...
-
Projects & Contract Senior Advisor
2 weeks ago
United Kingdom Green Recruitment Company Full timeSenior Sustainability Advisor Location: United Kingdom (Remote) The Senior Sustainability Advisor leads client engagements of various scopes, including GHG emission reduction strategy development, renewable product evaluation and risk analysis, transaction solicitation management, and contract negotiation between client and developer. Client engagement...
-
Service Advisor
3 weeks ago
United Kingdom in Newbury Full timeSERVICE ADVISOR Basic Salary - £25,000 + Bonus Working Hours - Monday - Friday 8am till 6pm & 1 in 3 Saturdays 8.30 till 1.30pm Location - Ilford Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take...
-
Customer Service Advisor
3 weeks ago
United Kingdom Morgan Sindall Property Services Full timeFixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors...
-
Service Advisor
3 weeks ago
United Kingdom Royfossthornhill Full time***Calling all TOP Service Advisors! Six Figure earning potential for high performers! *** Calling all “TOP” service advisors! Join a team with a proven sales system Turn your results into a six-figure career! Fast Growing Chevrolet/Cadillac dealer in the GTA is looking for you. Bring your results to a dealer that will reward them. Are you a top...
-
Senior Sustainability Advisor
4 weeks ago
United Kingdom Green Recruitment Company Full timeâJob title: Senior Sustainability AdvisorLocation: United Kingdom (Remote)The Senior Sustainability Advisor leads client engagements of various scopes, including GHG emission reduction strategy development, renewable product evaluation and risk analysis, transaction solicitation management, and contract negotiation between client and developer. Client...
-
Senior Sustainability Advisor
3 weeks ago
United Kingdom Green Recruitment Company Full timeJob title: Senior Sustainability Advisor Location: United Kingdom (Remote) The Senior Sustainability Advisor leads client engagements of various scopes, including GHG emission reduction strategy development, renewable product evaluation and risk analysis, transaction solicitation management, and contract negotiation between client and developer. Client...
-
Service Advisor
3 weeks ago
United Kingdom Pybus Recruitment Full timeJob Service Advisor Salary: £29,000 to £30,000 DOE + Super Company Benefits Location: Beeston, Nottingham Hours: Monday to Friday, 07:30am – 16:00pm, and 1 in 3 Saturdays Full Time and Permanent What will you be doing? As a Service Advisor, you'll be the first point of contact for customers, providing excellent customer service and acting as an...
-
Technical Advisor
1 week ago
United Kingdom Vallum Associates Limited Full timeFully remote - London/European based offices My client is currently seeking an experienced technical advisor with a strong background in Solar PV across the full lifecycle of projects. ~Ideally you will have experience as a PM or have a PMP/Prince2 Seniority level Mid-Senior level Employment type Full-time Job function Consulting and...