Office Manager
4 weeks ago
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Responsible for overseeing the smooth and efficient operations of our office, providing critical support to both our internal team and external clients. This multifaceted role requires a strong leader with exceptional organizational, communication, and problem-solving skills to ensure the seamless delivery of administrative, financial, and operational processes. Work towards an effective and efficient operation in accordance with Shore's policies and their relative priorities.
The tasks you will undertake will include (but are not limited to):
Office Operations Management:
- Maintain a professional and welcoming office environment
- Manage daily office activities and ensure all resources are readily available
- Implement and improve administrative systems and procedures for increased efficiency
- Oversee office maintenance, security, and equipment needs
- Provide support to the QA function
Business Support and Client Relations:
- Provide support to senior management in coordinating meetings, scheduling, and managing agendas
- Act as the primary point of contact for clients, addressing inquiries, and ensuring excellent service delivery
- Assist in completing PPQ/PQQ's
- Maintain client databases, records, and documentation accurately and confidentially
- Assist in preparing reports, proposals, and presentations as required
Financial Management:
- Collaborate with the finance department to manage office budgets, expenses, and invoicing
- Monitor financial transactions, ensuring accuracy and compliance with company policies
Team Support and Leadership:
- Supervise and mentor business support staff, ensuring a motivated and productive team
- Foster a positive and collaborative work culture, promoting teamwork and open communication
Supplier Management:
- Liaise with suppliers and service providers to negotiate contracts and ensure cost-effective solutions
- Monitor vendor performance and maintain a positive working relationship
To be successful in this role, you will be able to demonstrate:
- Proven experience as an Office Manager or in a similar administrative leadership role
- Strong background in business support and client-facing responsibilities
- Experience of working with bespoke software
- Excellent organisational and time-management skills with a keen eye for detail
- Proficient in Microsoft Office Suite and office management software
- Exceptional communication, both written and verbal, and strong interpersonal skills
- Ability to handle multiple tasks simultaneously and prioritise effectively
- Leadership abilities with a track record of team management and motivation
- Familiarity with financial management, budgeting, and invoicing processes
Why SOCOTEC?
Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and certification services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent.
We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow
Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.
Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.
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