Training Operations Manager

2 weeks ago

Burgess Hill, United Kingdom Atlas Copco Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The Training Operations Manager - Field Service role is the operational lead for all aspects of technical skills and product training for a global team of Field and Onsite Service Engineers. Our Field Service community is a valued group of highly skilled engineers with responsibility for installing and maintaining the company's products at our customers' facilities. Our systems and equipment must operate 24/7 and are critical to the safe and continuous operation of our customers' manufacturing activities. It is therefore important that the Field and Onsite teams receive the highest quality technical and product training to ensure we continue to provide a world-class customer service offering.

Reporting to the Global Technical Training Manager, the Training Operations Manager,will be responsible for the governance, accountability and smooth operation of a global network of Training Centres that are owned and operated by the Semiconductor Service Division.

As well as specific product training, the role will drive the adoption and implementation of a range of broader technical training programmes supporting induction & early careers through to advanced technical training and career development.

The role will be able to bring significant operational experience gained in an L&D management position, to provide governance and support across all aspects of the Field Service training landscape.

A continuous, critical evaluation of training operations in each region is expected, ensuring that our Training Centre teams continue to deliver a world class service to their customers.

Main Responsibilities:

  • Operational management of a network of global Training Centres and their respective training teams
  • Divisional responsibility for the technical and product competency development of all Semiconductor Service Field & Onsite Service Engineers
  • Ensure that all established training programmes are adopted and followed from induction & early careers through to advanced technical training and career development programmes
  • Ensure appropriate means of assessment and tracking of progress are being completed and reported at local and divisional level
  • Build and maintain strong relationships with Training Centre teams to ensure that suitable delivery mechanisms (instructor(s) and infrastructure) exist within each entity. Support the local teams to address capability gaps
  • Implement and manage a global audit programme that assures and maintains the quality of the training activities taking place in each Training Centre
  • Maintain awareness and ensure local adherence to additional training requirements to conform with local legislation or regulatory bodies
  • Articulation of new requirements from local training teams to key stakeholders within the divisional team to ensure capability gaps are understood and solutions developed and prioritised according to business need
  • Creation and presentation of comprehensive monthly and quarterly training reports to Divisional and functional management teams
  • Contribute to business development, suggesting ideas for continuous improvement

Skills and Experience:

Required:

  • A minimum of three to five years' experience of working in a Learning & Development environment
  • Technical Training management experience gained in an engineering/manufacturing environment
  • Experience of remotely managing an international or global team
  • Ability to communicate effectively at all organisational levels through verbal and written means
  • Fluent in English (written and verbal)

Highly Desirable:

  • University or formal training qualification - strong understanding of adult learning principles
  • CIPD or other recognised Learning & Development qualification
  • Regional/in-country travel requirement
  • International travel requirement

To be successful, the role must be able to call upon professional knowledge and skills that have been developed in a dynamic training operations environment combined with a strong management ethos to drive learning best practice and adherence-to-standard across a diverse geographical landscape.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

#J-18808-Ljbffr

  • Training Operations Manager

    2 weeks ago

    Burgess Hill, United Kingdom Atlas Copco Full time

    The Training Operations Manager - Field Service role is the operational lead for all aspects of technical skills and product training for a global team of Field and Onsite Service Engineers. Our Field Service community is a valued group of highly skilled engineers with responsibility for installing and maintaining the company's products at our customers'...

  • Regional Operations Manager

    4 days ago

    Burgess Hill, United Kingdom Leaders in Care Full time

    Are you a dynamic leader with a passion for healthcare? We're on the hunt for a Regional Operations Manager to join an award-winning healthcare provider that offers top-notch care services to various communities. If you're looking to make a real difference and drive a business forward with vision and purpose, this role could be the perfect fit for you.This...

  • Head of Standards

    5 days ago

    Burgess Hill, United Kingdom CAE Full time

    About This Role The Head of Training Standards (HoTS) is responsible to coordinate globally within the BAT/HAT network to assure training delivery by managing Instructor and Examiner quality, capacity and strategic planning in coordination with the Global Head of Training EASA for EASA, UK CAA and FCL-compliant other NAA’s globally.  Additional...

  • Head of Standards

    2 days ago

    Burgess Hill, United Kingdom CAE Full time

    About This...

  • Deputy Head of Training

    5 days ago

    Burgess Hill, United Kingdom Grandir UK Full time

    Our Kiddi Caru Day Nursery in Burgess Hill are seeking a Deputy Manager to support their team Flexible working with the option to work: ~Recommend friends and family to work for us and be rewarded with a cash bonus ~ Generous discount on childcare ~ Total 31 days annual leave inc bank hol (FTE) - Includes an extra 3 days annual leave over the...

  • Deputy Head of Training

    4 days ago

    Burgess Hill, United Kingdom Grandir UK Full time

    Our Kiddi Caru Day Nursery in Burgess Hill are seeking a Deputy Manager to support their team Flexible working with the option to work: ~Recommend friends and family to work for us and be rewarded with a cash bonus ~ Generous discount on childcare ~ Total 31 days annual leave inc bank hol (FTE) - Includes an extra 3 days annual leave over the...

  • Deputy Head of Training

    5 days ago

    Burgess Hill, United Kingdom Grandir UK Limited Full time

    I'm stick man, I'm stick man, I'm stick man that's me and I am heading away from the family tree, if you know the rest of this story you are the person we are looking for... Our Kiddi Caru Day Nursery in Burgess Hill part of Grandir UK, is currently looking for a Level 3 or above in Early Years You'll be working hard to care for, support, share a story...

  • Regional Operations Manager

    11 hours ago

    Burgess Hill, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a dynamic leader with a passion for healthcare? We're on the hunt for a Regional Operations Manager to join an award-winning healthcare provider that offers top-notch care services to various communities. If you're looking to make a real difference and drive a business forward with vision and purpose, this role could be the perfect fit for you. This...

  • Centre Operations Assistant

    4 days ago

    Burgess Hill, United Kingdom NewFlex Full time

    Location: Burgess HillHours: 40 hours per week, Monday to Friday 8:30am to 5:30pm (occasional work out of normal business hours)Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility,...

  • Site Operative

    2 weeks ago

    Burgess Hill, United Kingdom Biffa Full time

    Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,000+ people around the country, who trust us to...

  • Plant Operative

    1 week ago

    Burgess Hill, United Kingdom Biffa Full time

    Help us make a difference as a Mobile Plant Operative at our facility in Burgess Hill. Join now, make a difference and start your career at Biffa. Shifts: Mon-Fri (plus 2.5 hours Saturday) on top of this you also receive 20 Days annual leave + bank holidays You will be responsible for operating Mobile Plant and Fixed Plant within the Burgess Hill...

  • Plant Operative

    2 weeks ago

    Burgess Hill, United Kingdom Biffa Full time

    Job Description Help us make a difference as a Mobile Plant Operative at our facility in Burgess Hill. Join now, make a difference and start your career at Biffa. Shifts{{:}} Mon-Fri (plus 2.5 hours Saturday) on top of this you also receive 20 Days annual leave + bank holidays You will be responsible for operating Mobile Plant and Fixed Plant...

  • Plant Operative

    2 weeks ago

    Burgess Hill, United Kingdom Biffa Full time

    Help us make a difference as a Mobile Plant Operative at our facility in Burgess Hill. Join now, make a difference and start your career at Biffa. Shifts: Mon-Fri (plus 2.5 hours Saturday) on top of this you also receive 20 Days annual leave + bank holidays You will be responsible for operating Mobile Plant and Fixed Plant within the Burgess Hill...

  • Centre Operations Assistant

    3 days ago

    Burgess Hill, United Kingdom NewFlex Full time

    Location : Burgess Hill Hours : 40 hours per week, Monday to Friday 8:30am to 5:30pm (occasional work out of normal business hours) Reporting to : General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the...

  • Site Operative

    2 weeks ago

    Burgess Hill, United Kingdom Biffa Waste Services Full time

    Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,000+ people around the country, who trust us to...

  • Training Support Administrator

    1 month ago

    Burgess Hill, United Kingdom Travail Employment Group : Burgess Hill Full time

    **Job Title: Training Support Administrator** Location: Burgess Hill Hours: Monday to Friday 37.5 hours between 8.00am - 5.00pm **Salary**: £23K-£25K DOE Benefits: Onsite parking, generous holiday **Duties and Responsibilities**: - To take a proactive part in the smooth running of the office and addressing any issues or problems with the support of...

  • Mobile Plant Operative

    1 week ago

    Burgess Hill, United Kingdom Biffa Full time

    Help us make a difference as a Mobile Plant Operative at our facility in Burgess Hill.Join now, make a difference and start your career at Biffa.Shifts: Mon-Fri (plus hours Saturday) So you only work half the year! on top of this you also receive 20 Days annual leave + bank holidaysA quick look at the role.You will be responsible for operating Mobile Plant...

  • Contract Maintenance Training Instructor

    1 month ago

    Burgess Hill, United Kingdom CAE Full time

    Role and Responsibilities Contract Maintenance Instructors Needed!! CAE, the worldwide leader in aviation training is seeking a UK or EU Based Contract Maintenance Training Instructor to join our Business Aviation Maintenance Training Team. This position can be located anywhere in the UK or various countries across Europe and does require global...

  • Contract Maintenance Training Instructor

    5 days ago

    Burgess Hill, West Sussex, United Kingdom CAE Full time

    Role and Responsibilities Contract Maintenance Instructors NeededCAE, the worldwide leader in aviation training is seeking a UK or EU Based Contract Maintenance Training Instructor to join our Business Aviation Maintenance Training Team. This position can be located anywhere in the UK or various countries across Europe and does require global travel.If you...

  • Warehouse Operative

    2 days ago

    Burgess Hill, United Kingdom First Recruitment Services Limited Full time

    Warehouse Operative Quality Inspector - Goods in Permanent role full time - office based 37.5-hour week, Mon-Fri between 0900-1730 Burgess Hill area based - due to rural office location it is essential to be a driver and have your own transport. Plenty of free parking on site. **Salary**: £22600-£24000 depending on experience plus very good company...