Lead & Senior Site Reliability Engineers (Permanent)

2 weeks ago


United Kingdom JPMorgan Chase & Co. Full time

We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Accelerators Engineering team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
Expertly manage, configure and troubleshoot operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability Cockroach, PostgreSQL and Redis clusters
Monitoring and instrumentation: implement metrics in Prometheus, Grafana, log management and related system, and Slack/PagerDuty integrations
Makes significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences
Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
Proven public or private cloud experience (GCP preferred - AWS - AZURE) 
Fluency in at least one programming language such as (e.g., Python, Java, Go)
Experience with troubleshooting common networking technologies and issues
Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
Ability to communicate data-based solutions with complex reporting and visualization methods
Recognized as an active contributor of the engineering community

GCP (AWS and AZURE to come)
JVM-based languages, GoLang



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