Collections Advisor B2B

3 days ago

Warrington Cheshire, United Kingdom Worldpay Full time

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We're looking for a Collections Advisor to join our ever-evolving Revenue Operations team and help us unleash the potential of every business. What You'll Own As The Collections Advisor Recovering customer arrears via telephone, written communications and/or any other digital methods introduced into the department / function Acting as a first point of contact for customers with outstanding arrears Reinstating of Direct debits to adhere to our One Call Resolution aim Showing empathy to vulnerable customers Negotiating & setting up repayment arrangements General administration duties Adhering to the rules and guidelines as set out by the company and its regulators (FCA / ICO/ FLA) Adhere to KPI's set by the business What You'll Bring We would like to hear from you if you have experience working in Collections (Late or Early Arrears) as a Collections Agent, Collections Advisor, Credit Controller or similar Strong customer service & communication skills with the ability to empathise with people The ability to adapt to change in a fast-paced environment Experienced working within a regulated organisation background Polite telephone manner Strong IT skills to navigate multiple platforms Experience of working with Microsoft Office - Word, Excel and Outlook It's a bonus if you have Experience working with corporate customers B2B collections experience Understanding of Direct Debits Understanding around the BACS rules Good understanding of Complaint Resolution About The Team Our Collections teams support our Global Business customers, managing accounts with a strong focus on cash collection and aged debt clearance. Working Pattern: 35 hours per week, Monday - Friday 9:00am – 4:30pm or 9:30am –5:00pm (shift dependant) Competitive salary plus up to £500 per month commission based bonus scheme What Makes a Worldpayer What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #IND2025 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

  • Collections Advisor

    1 week ago

    Warrington, United Kingdom Fintelligent Full time

    We're are recruiting for an award-winning organisation who have over 30 years' experience in the legal sector and are looking to recruit several Collections Advisors to join their established team. This is a fantastic opportunity to join a company that offerexcellent career development, a competitive salary and a bonus scheme twice a year. **The Package for...

  • Collections Advisor

    1 week ago

    Warrington, United Kingdom Fintelligent Full time

    Fintelligent is looking for a collaborative and dedicated Collections Advisor to join our client's friendly and inclusive team. This full-time Collections Agent role is based in Warrington and offers a starting salary of £23,000, rising to £27,000, and anexcellent benefits package. As a talented Collections Advisor, you will join an award-winning company...

  • Holiday Advisor

    1 day ago

    Warrington, Cheshire, United Kingdom Stellantis &You UK Full time

    Sales Advisor based at our Liverpool Dealership: 77 Mill Ln, Old Swan, Liverpool L13 4EJ, United Kingdom A full valid UK driving licence is required for this role. A minimum of 2 years automotive sales experience is required Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic...

  • Collections Advisor

    2 weeks ago

    Warrington, United Kingdom Gladstones Solicitors Full time

    **Telephone Collections Advisor (Call centre)** Our values guide our decisions, the way we work and our culture, and the people we ask to join our team. We are always looking to challenge ourselves and our style is based on honesty, friendship and respect. We have ambitious plans to grow our workforce and services over the next 5 years and we are confident...

  • Debt Recovery Advisor

    2 days ago

    Warrington, United Kingdom Fintelligent Full time

    Are you looking for a fresh start and want to join a fun and award-winning legal team? Our client is searching for a Debt Recovery Advisor to become a part of their experienced group. With over 30 years in the game, the company provides a vibrant work environment, a fantastic starting salary, and plenty of benefits. As a Debt Recovery Advisor, you will...

  • Global Health, Safety and Sustainability Advisor

    1 day ago

    Warrington, Cheshire, United Kingdom Ivanti Full time

    About Ivanti Ivanti's platform empowers organisations to stay productive, secure, and engaged wherever they are. We have offices globally - our employees span 25 countries. We automate, manage, secure, and service IT assets for companies leading the way in digital transformation. About The Team As the Global Health, Safety & Sustainability Advisor, you will...

  • Automotive Parts Advisor

    2 weeks ago

    Warrington, United Kingdom KPS Selection Full time

    Automotive Parts Advisor **Commutable from Warrington, Liverpool, Chester and Northwich and Surrounding areas** **Salary up to 30k (45k OTE)** KPS Selection are currently working with a rapidly expanding material handling supplier in the North West. They currently have an opportunity for a Automotive Parts Advisor to join their account management and...

  • Collection, Inspection and Delivery Driver

    2 weeks ago

    Warrington, United Kingdom BCA Full time

    **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want. **Now, this is...

  • Contact Centre Telephone Collections Agent

    6 days ago

    Warrington, United Kingdom Gladstones Solicitors Full time

    **Telephone Collections Advisor (Call centre)** Our values guide our decisions, the way we work and our culture, and the people we ask to join our team. We are always looking to challenge ourselves and our style is based on honesty, friendship and respect. We have ambitious plans to grow our workforce and services over the next 5 years and we are confident...

  • Customer Service Advisor

    2 weeks ago

    Warrington, United Kingdom Robert Walters Full time

    **X3 Customer Service Advisor** Location: Haydock **Salary**: 24k-26k Contract: 3 Months FTC Full time I am currently sourcing an experienced Customer Service Advisor for a global solutions provider that is looking to expand their customer support team. You will be joining a dedicated and committed department assisting in customer queries and order...