Field Service Operative

4 weeks ago

Southampton, United Kingdom Wanzl Full time

Title of Position: MHS Engineer Nature of appointment Permanent contract Hours of Work · Monday to Friday – 40 hours · Plus one weekend in every three weekends: Saturday 8 hours (paid at time and a half) Sunday 6 hours (paid at double time) Key Responsibilities

  1. Assist in the timely and effective completion of all reasonable requests made by the Service Office or your Area Supervisor / Line Manager.
  2. Undertake a comprehensive repair and maintenance service to mechanical/retail equipment at various locations throughout the UK fitting/stripping retail equipment components, straightening and welding to required standard and carry out general maintenance duties at various sites of work.
  3. Carry out special assembly works on a variety of products within our service sector and carry out reactive maintenance and planned preventative inspections and testing on various electro-mechanical equipment.
  4. On occasions may be required to work at locations that are deemed too far from home to return, which may result in overnight stays away from home. Company will pay for hotel and evening meal and breakfast in line with policy.
  5. Be aware of the standard of works required within the service level agreements between Wanzl Group and their customers
  6. Undertake completion of end of job reports, time sheets and any other documentation required, ensuring that you provide timely and accurate information on work activities.
  7. Monitor and evaluate the service to the customer, highlighting any gaps in service/standards and/or issues and taking appropriate action to resolve them, involving escalation to your Manager if needed.
  8. Utilise the Company’s Service Management system and follow guidelines to complete the daily records fully. This includes mandatory daily vehicle checks, refresher training and recording parts used.
  9. Be responsible for your own health & safety and the safety of all others working with you and members of staff, public and customers in your working vicinity and follow all associated safe working procedures for the repairs, maintenance and inspections you carry out.
  10. Be aware and comply fully with the Company Vehicle Information policy
  11. Be aware of the Company Policy relating to provision of working equipment.
  12. Attend all relevant training sessions.
The specific requirements for this role are;
  • Must live in the Southampton location.
  • Must have good electrical and mechanical fault finding ability coupled with maintenance skills with suitable qualifications.
  • Must have experience with 415V and hydraulics.
  • Ideally suited to individuals from a heavy engineering background as much of the work will involve troubleshooting and repairing Dock Levellers, Scissor Lifts, Cardboard Balers and Industrial Compactors
  • Full driving licence essential with minimal endorsements

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