Technical Support Engineer

3 days ago


Wales, United Kingdom IrvinGQ Limited Full time €45,000
Location: Bridgend
Contract Type: Permanent
Hours: Full Time, 36 Hours per week
Salary: up to £45,000 depending on experience
Benefits: Pension Salary Sacrifice Scheme, Life Assurance, Cycle to Work Scheme, Company Sick Pay, Corporate Eyecare vouchers, Health Cash Plan

About Us:

IrvinGQ is a world-leading supplier of parachutes, aerial delivery systems and naval decoys to customers around the world. We create innovative products that our customers know they can rely on in highly challenging conditions where there are no second chances. Our systems must work right first time, every time. If you want to be part of a collaborative and supportive team that helps customers achieve their goals through great engineering that stands out from the crowd and are looking for your next challenge, then we want to hear from you

About the Role:

The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with customers to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services.

The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment.

The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence.

Whilst the majority of the technical support engineers role will be focused on the delivery of on-contract projects, the role will also require active participation in fault investigations, process improvements and bid preparation to ensure what is being bid can be delivered.

Technical Support Engineer Requirements:

Essential Qualifications and skills:

  • 3 5+ years experience in engineering design and manufacturing
  • Analytical approach to problem solving combined with a drive to deliver products that are not just like everybody else
  • Familiar with CAD tools
  • Adaptable and biased to action, solution focused and knows how to get the best from the team
  • Able to remain objective, acting with integrity and honesty at all times
  • Proactive customer-focused attitude
  • Strong attention to detail with ability to organise own workload
  • Engineering bachelors degree or equivalent
Advantageous skills and experience:

  • Experience in a regulated industry, such as defence, medical, automotive, etc.
  • Experience of Autodesk Inventor
  • Fluent in technical report writing
  • Proactive in the identification and capture of new business
  • Comfortable working under pressure and with conflicting priorities
  • Incorporated Engineer (IEng) or Chartered Engineer (CEng)
  • Knowledge of a variety of engineering design methodologies, including waterfall/V-cycle and agile, iterative approaches
  • Experience of certification/qualification trials and testing

Other Considerations:

  • Able to hold a UK security clearance
  • UK driving license
  • Valid passport

You may have experience in the following roles: Customer Support Engineer, Field Service Engineer, Product Support Engineer, Maintenance Engineer, Reliability Engineer, Systems Engineer, Aerospace Engineer, Defence Engineer, Mechanical Design Engineer, CAD Engineer, Manufacturing Engineer, Engineering Project Manager, etc.

REF-214 604

ADZN1_UKTJ



  • Wales, United Kingdom IrvinGQ Limited Full time

    Location: BridgendContract Type: PermanentHours: Full Time, 36 Hours per weekSalary: up to £45,000 depending on experience Benefits: Pension Salary Sacrifice Scheme, Life Assurance, Cycle to Work Scheme, Company Sick Pay, Corporate Eyecare vouchers, Health Cash PlanAbout Us: IrvinGQ is a world-leading supplier of parachutes, aerial delivery systems and...


  • Wales, United Kingdom IrvinGQ Limited Full time

    Location: BridgendContract Type: PermanentHours: Full Time, 36 Hours per weekSalary: up to £45,000 depending on experience Benefits: Pension Salary Sacrifice Scheme, Life Assurance, Cycle to Work Scheme, Company Sick Pay, Corporate Eyecare vouchers, Health Cash PlanAbout Us:IrvinGQ is a world-leading supplier of parachutes, aerial delivery systems and naval...


  • Bridgend, Wales, Wales, United Kingdom Accelero Full time

    2nd line Technical support engineer£28,000 to £35,000Hybrid/Flexible working We're working with a Microsoft Gold Partner business, looking to expand their 2nd line team due to growth. This team is already well-established and offers full Microsoft training and certifications.ResponsibilitiesProvide 2nd Tier technical support, answering inbound support...


  • Wales, United Kingdom IrvinGQ Limited Full time €45,000

    Contract Type: Permanent Hours: Full Time, 36 Hours per week Salary: up to £45,000 depending on experience Benefits: Pension Salary Sacrifice Scheme, Life Assurance, Cycle to Work Scheme, Company Sick Pay, Corporate Eyecare vouchers, Health Cash Plan If you want to be part of a collaborative and supportive team that helps customers achieve their...


  • Wales, United Kingdom CV Technical Full time

    Mechanical Maintenance Engineer 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of...


  • Wales, United Kingdom CV Technical Full time

    Mechanical Maintenance Engineer Holywell 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) Upto £43,000 We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer Holywell 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) Upto £43,000 We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer Holywell 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) Upto £43,000 We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be...


  • Wales, United Kingdom CV Technical Full time €43,000

    Mechanical Maintenance Engineer Holywell 3-shift pattern (6am-2pm, 2pm-10pm & 10pm-6am) Upto £43,000 We are looking for a motivated Mechancial Maintenance Engineer to join a market leading manufacturing company. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be...


  • Wales, United Kingdom The British Army Full time

    Could you support the repair and maintenance of tanks, weapons and vehicles? Train to become the engineering logistics backbone of the Army. You support the REME trades so they can do their job. A highly responsible role from day one, you will receive the training to manage millions of pounds worth of weapons, ammunition, vehicles, tools and...


  • Wales, United Kingdom The British Army Full time

    Could you support the repair and maintenance of tanks, weapons and vehicles? Train to become the engineering logistics backbone of the Army. You support the REME trades so they can do their job. A highly responsible role from day one, you will receive the training to manage millions of pounds worth of weapons, ammunition, vehicles, tools and...


  • Merthyr Tydfil, Wales, United Kingdom Abatec Recruitment Full time €35,000

    IT Support Engineer & Technician An exciting opportunity for an IT Support Engineer and/or an IT/Network Support Technician to join an extremely successful, international construction group, to provide inhouse IT & Technical support across the IT systems – both hardware & software/applications. As part of a larger IT team, Day to day duties will...


  • Merthyr Tydfil, Wales, United Kingdom Abatec Recruitment Full time €35,000

    Job Description IT Support Engineer & Technician An exciting opportunity for an IT Support Engineer and/or an IT/Network Support Technician to join an extremely successful, international construction group, to provide inhouse IT & Technical support across the IT systems – both hardware & software/applications. As part of a larger IT team, Day to day...


  • Wrexham, Wales, United Kingdom Gap Technical Ltd Full time

    Electrical Maintenance Engineer (Contract) £35.00 -£37.00 Per Hour Wrexham Days Mon-Fri gap technical are proud to be representing a Market Leading Manufacturing business in their search for an Electrical Maintenance Engineer to work at their facility based in Wrexham Performance Objectives • To support the manufacturing process by responding...


  • Wrexham, Wales, United Kingdom Gap Technical Ltd Full time €35 - €37

    Electrical Maintenance Engineer (Contract)£35.00 -£37.00 Per Hour Wrexham Days Mon-Fri gap technical are proud to be representing a Market Leading Manufacturing business in their search for an Electrical Maintenance Engineer to work at their facility based in Wrexham Performance Objectives To support the manufacturing process by responding...


  • Wrexham, Wales, United Kingdom Gap Technical Ltd Full time €35 - €37

    Electrical Maintenance Engineer (Contract)£35.00 -£37.00 Per Hour Wrexham Days Mon-Fri gap technical are proud to be representing a Market Leading Manufacturing business in their search for an Electrical Maintenance Engineer to work at their facility based in Wrexham Performance Objectives To support the manufacturing process by responding...


  • Wrexham, Wales, United Kingdom Gap Technical Ltd Full time €40,000

    Manufacturing Engineer Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Manufacturing Engineer to work at their facility based near - Wrexham. Performance Objectives Manufacturing engineering responsibilities will include production tooling jig, fixture design & manufacture. Complete...