Plumbing & Drainage Technician

3 weeks ago


United Kingdom Cbes Full time

Job Purpose

To maintain and repair all above-ground sanitary ware and general plumbing in M&S stores and to maintain and clean all surface and foul water drainage systems in M&S stores to pre-determined standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

Show you Care:

  • To comply with the company Health and Safety Policy and ensure all stores adhere to water/effluent/environmental byelaws at all times.
  • To work with company and M&S colleagues to ensure laid-down standards of quality are maintained at all times.
  • To ensure all staff are aware of and understand company practices and procedures relating to plumbing/drainage systems.
  • Ensure all mandatory Evolve on-line training modules are completed.

Make It Happen

  • To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
  • To complete the PPM schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures.
  • To prioritise maintenance and repair work to achieve agreed timescales and response times.
  • Where necessary to procure essential parts and materials and to liaise with the Store Manager in order to affect the repair and minimise disruption in the store.
  • Where the sanitary ware or general plumbing/drainage is beyond repair, to make recommendations to the AMM regarding suitable replacement/alternatives.

Be Your Best

  • To ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times.

Strive To Improve

  • To carry out surveys and complete reports as required by the AMM/DOM.
  • To attend training courses as and where necessary and to ensure personal and

plumbing/drainage team job skills keep pace with technical developments.

We Are One City

  • To represent the company in a professional and competent manner at all times and develop a good working relationships with City and M&S colleagues.
  • To assist Plumbing/Drainage Engineers in other areas when requested to do so by AMM/DOM.
  • To attend cell meetings as and when required.
  • To comply with any other reasonable request or instruction from the City Management Team.

Financial Responsibilities

  • To carry out work in the most cost-efficient manner.
  • No budgetary accountability.

General Education

SKILLS & QUALIFICIATIONS:

  • GCSE standard is desirable.

Professional/Academic/ Vocational Qualifications

  • NVQ2 Plumbing & Heating systems or equivalent is essential.
  • Time-served apprenticeship with appropriate City and Guilds qualification

Specific Knowledge

  • Course in water byelaws is desirable.
  • L8 Legionella Control is desirable.

Specialist Requirements

  • Ability to complete a wide range of general plumbing and sanitary ware maintenance and repairs
  • Competent in the use of steps and ladders
  • Full current driving licence
  • Degree of flexibility required. Will be required to stay away from home occasionally.
  • Willingness to work flexible hours. Night shift may be required

Demonstrated Behaviours

  • Good communication skills (written and verbal)
  • Helpful/friendly manner
  • Customer focus
  • Self-motivation
  • PC literate
  • Ability to work with minimal supervision.
  • Personal fitness – nature of the job requires the job holder to climb ladders, working in confined

spaces etc. #J-18808-Ljbffr
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