Client Services Manager

1 day ago

Maryport Cumbria, United Kingdom Home Group Limited Full time

Client Services Manager (CQC)

Maryport, Cumbria

Permanent, Full Time (37.5 hpw)

Salary £26,164 per year (£13.38 per hour) plus, Great Benefits including Health Cash Plan

Home, a place where you belong

Come and join Home Group as a Client Services Manager and lead your brand-new team of Supported Living Workers to deliver person centred care and make it a great place to work for our colleagues.

Our 5 adult customers, all of whom have learning disabilities and/or autism, will be living in beautiful, self-contained apartments in the gorgeous location of Maryport. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers in our CQC registered service

Typical day as a Client Services Manager in care

  • Leading our team of supported living workers, youll help us deliver person centred, care packages to our customers who require support with a range of their daily living and personal care needs
  • Work with a range of stakeholders including families, advocates, health and social care partners
  • Youll coach your team and manage individual and team performance, ensuring that high quality care is at the heart of everything they do
  • Youll promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community
  • Youll ensure the quality of the service evidenced by CQC inspections and internal quality audits

You will go home each day knowing that you have helped change our customers lives for the better.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.

You have

  • Great people skills, ability to communicate and understand where people are in their life
  • The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
  • Experience of CQC services and working with adults with learning disabilities and/or autism
  • Experience of team management/leadership in a care environment and have the knack for empowering and developing others

Our team

Looking for a job where you really belong? Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our brand-new team of Support Workers, our Registered Manager Emma and Senior Occupational Therapist Esther, all who come from different walks of life and are here to support you as your make yourself at home.

Job Details

  • Flexible working patterns will be available on a rota basis due to the service needing cover 24/7. Customers will be supported 1:1 or 2:1 depending on their needs.
  • Where we are flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
  • Youll need an Enhanced DBS check done and we pay for that.
  • Being able to drive is an advantage

A Place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work

Whats in it for you?

  • 34 days annual leave (including bank holidays and a me day to take off for whatever you fancy) increasing to 39 days. You can also buy 5 more. You can have time off for volunteering too.
  • Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us
  • Colleagues really matter to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Client Services Manager Job Description , find out about?us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.

Finally, do let us know if theres anything we can do, to help you shine in our process at

JBRP1_UKTJ

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