Operations Site Manager

3 weeks ago


Stafford Staffordshire, United Kingdom Nationalmuseums Full time

Operations Site Manager
Permanent
Full-time
Midlands
£32,000 per annum

Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Operations Site Manager is a new post that will ensure the Museum builds on its excellent standards of visitor experience. The successful candidate will lead the team through the next exciting chapter of operational and visitor experience improvement by aligning working practices on-site and delivering cultural change throughout the team. Managing on-site visitor experience, safety and security, daily operations, site cleanliness and presentation standards to maximise visitor experience will also be a critical responsibility.

The role requires someone who is confident with collaborative working across multiple museum sites and line management of a broad and diverse team. Identifying opportunities to improve rostering and allocation of staff throughout the site will also be a key challenge of the role, as well as taking ownership when it comes to compliance obligations and incident responses.

This is a site based, full time, permanent role working 35 hours per week, 5 out of 7 days with weekend working depending on operational requirements.

To apply:

• Please download the full job description on our website at:

• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the job description. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Operations Site Manager – Midlands’ on the subject line.

• Closing date for applications: 25 April 2024 at 12 noon

• Interviews will take place on: 3 May 2024

National Museum Directors' Council, Tate Britain, Millbank, London SW1P 4RG.

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