Triage Officer

4 weeks ago


Sevenoaks Kent, United Kingdom Service Care Solutions Full time €14,716 - €34,033

Triage Officer Sevenoaks 6 Month FTC 16 Hours Per Week £14,716 pro-rata (£34,033 FTE) We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services. THE ROLE As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for Communities team services. You will support the distribution of hardship funding and collaborate with internal and external teams to provide excellent customer service. Receive and prioritise referrals for Communities services Monitor and manage the Communities Hub mailbox Answer telephone and email queries from internal and external customers Provide advice to residents on managing debts, maximising income, and sustaining tenancies Signpost residents to welfare support and external grants as needed Administer financial transactions, ensuring payments are processed accurately Coordinate the distribution of food, energy, and fuel vouchers Deputise for the Performance and Reporting Officer as needed THE CANDIDATE The ideal candidate will have previous experience in a similar role within the housing or social care sector. You will also have: Knowledge of welfare benefits and tenancy sustainment Understanding of debt-related issues and financial exclusion Experience using Microsoft Teams, Word, Excel, and Outlook Strong organisational skills, able to manage competing demands under pressure Ability to liaise with colleagues, tenants, and external stakeholders THE CONTRACT 16 Hours Per Week 6 Month Fixed Term Contract £14,716 pro-rata (£34,033 FTE) per year, plus benefits HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate


  • Triage Officer

    3 weeks ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Triage Officer (£14,716 pro-rata, £34,033 full-time equivalent, part time, 6 months fixed-term) Job Role We are looking for a dynamic and experienced Triage Officer who is committed to providing a high quality, customer focused service. You will work closely with residents and partners to achieve positive outcomes, ensuring that our residents are at...

  • Triage Officer

    4 weeks ago


    Sevenoaks, United Kingdom CV-Library Full time

    Triage Officer Sevenoaks 6 Month FTC 16 Hours Per Week £14,716 pro-rata (£34,033 FTE) We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services. THE ROLE As a Triage Officer, you will be responsible for receiving,...

  • Careers Officer

    4 weeks ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Careers Full time

    About the RoleWe are seeking a skilled Triage Officer to join our team at West Kent Housing Association Careers. As a Triage Officer, you will be responsible for delivering high-quality triage services to our residents.Key ResponsibilitiesDeliver triage services to residents in a timely and efficient mannerAssess and prioritize resident needs, providing...

  • Triage Officer

    1 month ago


    Sevenoaks, United Kingdom CV-Library Full time

    Triage Officer (£14,716 pro-rata, £34,033 full-time equivalent, part time, 6 months fixed-term) Job Role We are looking for a dynamic and experienced Triage Officer who is committed to providing a high quality, customer focused service. You will work closely with residents and partners to achieve positive outcomes, ensuring that our residents...

  • Triage Officer

    4 weeks ago


    Sevenoaks, United Kingdom West Kent Housing Association Careers Full time

    Triage Officer (£14,716 pro-rata, £34,033 full-time equivalent, part time, 6 months fixed-term) About Us At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future...

  • Triage Officer

    3 weeks ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    We are seeking a highly skilled Triage Officer to join our team at West Kent Housing Association. As a Triage Officer, you will play a vital role in providing a high-quality, customer-focused service to our residents.You will work closely with residents and partners to achieve positive outcomes, ensuring that our residents are at the heart of your work. Your...

  • Triage Officer

    3 weeks ago


    Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    We are seeking a highly skilled and experienced Triage Officer to join our team at West Kent Housing Association.As a Triage Officer, you will play a critical role in providing a high-quality, customer-focused service to our residents. You will work closely with residents and partners to achieve positive outcomes, ensuring that our residents are at the heart...

  • I.t Contract Officer

    4 weeks ago


    Sevenoaks, Kent, United Kingdom Service Care Solutions Full time €14,716 - €34,033

    6 Month FTC 16 Hours Per Week £We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services. As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for Communities team...


  • Kent, United Kingdom G2 Recruitment Full time

    Housing Options Officer - Kent - 6 months - Hybrid If you are looking for your next role and think this may be of interest for yourself, please see the requirements below. Your responsibilities will be as follows: You must have experience in triage with a previous role. Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act...


  • Kent, United Kingdom G2 Recruitment Full time

    Housing Options Officer - Kent - 6 months - HybridIf you are looking for your next role and think this may be of interest for yourself, please see the requirements below.Your responsibilities will be as follows:You must have experience in triage with a previous role. Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act...

  • Referral Coordinator

    4 weeks ago


    Sevenoaks, Kent, United Kingdom Service Care Solutions Full time

    Job Title: Triage OfficerJob Summary:We are seeking a skilled Triage Officer to join our team at Service Care Solutions. As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for our Communities team services.Key Responsibilities:• Receive and prioritise referrals for Communities...


  • Kent, United Kingdom g2 recruitment Full time

    Housing Options Officer - Kent - 6 months - HybridIf you are looking for your next role and think this may be of interest for yourself, please see the requirements below.Your responsibilities will be as follows:You must have experience in triage with a previous role. Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act...


  • Sevenoaks, Kent, United Kingdom Service Care Solutions Full time £14,716 - £34,033

    Job Title: Triage Officer - Communities TeamJob Summary:We are seeking a highly skilled Triage Officer to join our Communities Team. As a key member of our team, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for our services. Your primary goal will be to provide exceptional customer service and support...


  • KENT, United Kingdom G2 Recruitment Group Limited Full time

    Housing Options Officer - Kent - 6 months - HybridIf you are looking for your next role and think this may be of interest for yourself, please see the requirements below.Your responsibilities will be as follows:You must have experience in triage with a previous role. Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act...


  • Mereworth, Kent, United Kingdom g2 recruitment Full time

    Housing Options Officer - Kent - 6 months - Hybrid If you are looking for your next role and think this may be of interest for yourself, please see the requirements below. Your responsibilities will be as follows: You must have experience in triage with a previous role. Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    We are seeking a skilled Triage Officer to join our team at West Kent Housing Association. As a key member of our Communities' Hub, you will play a vital role in providing high-quality, customer-focused support to our residents.Your primary responsibility will be to process referrals into the Hub, working closely with residents and partners to achieve...


  • Sevenoaks, Kent, United Kingdom Kent County Council Full time

    Job Role: Social Care Transition SpecialistWe are seeking an experienced professional to join our team as a Social Care Transition Specialist. In this role, you will work closely with the Integrated Discharge Team to support the discharge pathway for clients moving through the acute hospital setting.Key responsibilities include:Triage and allocate referrals...


  • Sevenoaks, Kent, United Kingdom Kent County Council Full time

    Role OverviewWe are seeking a motivated and experienced professional to join our Integrated Discharge Team as a Social Care Discharge Coordinator.As a key member of our team, you will work closely with other agencies and professionals to support the discharge pathway for clients moving through the acute hospital setting.Your responsibilities will include...


  • Sevenoaks, Kent, United Kingdom Kent County Council Full time

    About the RoleWe are seeking a motivated and experienced professional to join our Integrated Discharge Team as a Social Care Discharge Coordinator.As a key member of our team, you will work in partnership with other agencies and professionals to support the discharge pathway for clients moving through the acute hospital setting.Your responsibilities will...


  • Sevenoaks, Kent, United Kingdom Kent County Council Full time

    Role OverviewWe are seeking a motivated and experienced professional to join our Integrated Discharge Team as a Social Care Discharge Coordinator.As a key member of our team, you will work in partnership with other agencies and professionals to support the discharge pathway for clients moving through the acute hospital setting.Your responsibilities will...