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Operations Analyst

2 months ago

Hemel Hempstead Hertfordshire, United Kingdom Haven Full time

Revenue Operations Analyst Hemel Hempstead (Hybrid – 2 or 3 days per week in office)
Annual salary + bonus and benefits


We’re looking for a Revenue Operations Analyst to manage the implementation of changes to our Revenue Management system, Pricer. This role is crucial in enabling our Holidays Revenue team to seamlessly apply innovative pricing strategies while controlling commercial risk. You will deliver new system upgrades and drive automation while maintaining a comprehensive understanding of data feeds and their seamless interaction with diverse data sources.


To learn, develop and become an expert in a key area of the business by:
Managing the administration and implementation of changes to the Revenue Management system, including identifying opportunities for improvement
Supporting the development and implementation of the Revenue Management system change plan
Owning reporting needs and working with the Business Intelligence team to ensure delivery.


Experience of working with commercial systems and owning processes within them
Expert research skills, able to gather facts from various internal stakeholders to inform project delivery
Experience within Revenue Management is highly desirable, as is knowledge of SQL


Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)


We’re part of an award-winning Bourne Leisure family, which includes HavenWarner Hotels. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.


Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.