Housing Registration Officer

7 days ago

Chelmsford Essex, United Kingdom Essex County Council Full time

About The Role Housing Registration Officer - Castle Point Borough Council Castle Point Borough Council Permanent, Full Time - 37 hours £31,022 - £33,143 per annum Location: Castle Point Closing Date: 7th of December 2025 Number of roles x2 Essex County Council are delighted to be advertising the role of Housing Registration Officer on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE. Castle Point Borough Council is seeking to appoint two dedicated and compassionate Housing Registration Officers to deliver a resident focussed, data led, performance driven service. To work effectively as part of a small team responsible for maintaining the Council's Housing Register, including comprehensive and accurate assessments of applicants' circumstances, ensuring information provided is verified, keeping records up to date and carrying out periodic reviews to maintain up to date details Support the Senior Housing Registration Officer in the planned delivery of services to adapt to changing community and customer needs and support monitoring service outcomes, ensuring effective delivery of personal objectives and the continuous improvement in service. Key Skills And Abilities Educated to a good general educational standard, with the necessary operational experience within a team environment. Ability to problem solve and understand customer needs, some who may be facing stressful and difficult situations Ability to effectively within a team of officers providing critical housing support and advice in relation to the Councils approved registration process Excellent customer care skills with the necessary interpersonal and written communication skills to deliver concise and clear information to clients and all stakeholder Excellent IT skills Ability to apply new policy and national regulatory requirements in an efficient and effective manner keeping systems processes and procedures up to date Ability to manage challenging customer situations and stressful situations. Not only is this a great role for the right candidate but you also get some great benefits including: 27 days Annual leave FREE Gym membership Membership of the Local Government pension scheme Eye test vouchers Professional learning development opportunities Staff discounts Employee Assistance Programme For an informal discussion regarding this role, please contact Kelly Bristow – 01268 882411 The successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer. Related Documents PRIVACY NOTICE FOR EMPLOYEES 2025.pdf (238kb) JD - Housing Registration Officer.pdf (163kb) How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Castle Point Borough Council website. Please click the link to apply HERE.

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