Mobile Technician

2 weeks ago

Whitburn West Lothian, United Kingdom AVIS BUDGET SERVICES LIMITED Full time
Mobile Technician Monday-Friday, Full-time, Permanent The role of Mobile Technician consists of: Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicles to excellent standards and to the appropriate specification. Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure. Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with Technical standards and any work instructions. Tyre replacement work involves but is not limited to; Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models. Adhering to manufacturers procedures and processes wherever relevant. Diagnose the customers needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot. Identify work and faulty components in accordance with technical standards and any work instructions. Needs to be trained and able to carry out MOTs Key Responsibilities: Assist in meeting VOR days of vehicles Provide an excellent customer service experience Maintain a good understanding of outsourced third-party suppliers to achieve a quick turnaround of vehicle out of service maximising the volume of vehicles available for rent Maintain a close working relationship with individuals throughout the organisation Assist in maintain the parts ordering process for the fleet repair process Assist with all repairs required within the facility and the use of outsource suppliers Responsible for obtaining the correct information from the customer and thus supplying the correct information through to the ACL Workshop Development Manager and subsequently the workshop technician(s) and associated administration staff Education & Professional Qualifications: Full UK driving licence Customer service focussed Be able to provide a clear understanding to customers of any work that requires to be undertaken to their vehicle(s) Automotive Qualification: IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or equivalent (i.e. City & Guilds) as a minimum Mot certified for class 4, 5 and 7 vehicles Work experience / background: A team player mindset but remain competitive Worked in previous environment

mobile or workshop Worked with all types of commercial vehicles and be able to multi-task jobs Customer focused person Great attitude to work Work as part of a team Technical / business skills & knowledge: Financial awareness Ability to make decisions quickly taking into account all the issues Assist and maintain a process or function effectively and efficiently Competent written and verbal communication skills. Ability to work alongside and others to ensure performance levels Be able to work as part of a team with motivation and continuously improving performance Proficient Computer skills, Strong Microsoft Word and Excel skills. Be able to have the foresight and ability to forward plan Work with IDS machine Corporate Overview ACL Hire Limited has continuously diversified to provide public and private sector needs in the vehicle sales, services and rental industry. With over 30 years experience we strive to provide the very best quality vehicles on demand throughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customer satisfaction.

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