Community Finance Advisor

2 weeks ago


England, United Kingdom Co-operative Development Society Full time

CDS is a unique organisation with an unusual mission - to provide, support and promote community-led housing and co-operation - so that more people can shape the things that matter most to them. Alongside that, we are the largest co-op services agency in the South East, providing landlord, finance and governance expertise as a service provider to over 30 housing co-ops and their 1,800 homes. We are also a promoter of community led housing, setting aside a proportion of our surplus each year to invest in projects and ideas that can help to scale up the sector to expand the use of co-operation as an effective and empowering business model.
You will be passionate about working as a team to deliver a repairs service that consistently impresses our customers, building our reputation for reliability and getting things done quickly and effectively. Your excellent communication will result in well-informed contractors and customers. You will also periodically take rent payments for customers and respond to a variety of queries that come through our main phone number, the post or our generic company inbox. You will help to cover for teammates on leave in order to ensure a seamless experience for our customers.
Apart from the opportunity to make your mark at CDS by serving as Repairs Advisor, we offer a competitive salary, bonus scheme and generous benefits. We take our employee engagement seriously and will invest in your development and training.
With pace, energy and enthusiasm, you will be willing to learn new skills and duties, stepping in wherever the team needs help and be comfortable taking ownership of your work, demonstrating that you can follow through on issues. You may not have specific experience in housing or repairs, but your proven track record of providing excellent customer service and using your problem-solving skills to deliver objectives will set you up for success in this role. If you are a hard-worker who is committed to customers, are a proficient writer and computer user and can’t help but leave things better than you found them, we really want to hear from you. Thursday, 20th June 2024 (in person at our office)



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