Finance Systems Support Analyst

3 weeks ago


City of London Greater London, United Kingdom Dgh Recruitment Full time €70,000

Finance Systems Analyst - £70k - London / Hybrid Want to apply Read all the information about this position below, then hit the apply button. A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis.

  • Provide high quality and expert financial systems support to our global user community
  • Manage 3E support calls in a timely manner using the agreed incident management processes and systems
  • Recording, monitoring and escalation of software bugs and issues
  • Manage user expectations in a professional and customer orientated manner to provide a high quality customer
  • service
  • Continuously strive to improve service, processes and use of Finance Systems
  • Daily monitoring and maintenance of the Finance Systems
  • Assist in the maintenance and coordination of system setups and security
  • Actively engage in projects being undertaken to improve finance systems
  • Experience of Elite 3E finance and practice management system (or similar) is necessary.
  • Willingness to learn new systems and underlying technologies (e.g. SQL and reporting concepts) to problem solve.
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