Training and Quality Consultant
2 weeks ago
We believe in our people and are committed to supporting our colleagues to be the best they can be. Turning over stones and wondering what-if, is the fuel that drives Eclipse.
We’re Creative
Quality is a hygiene factor, commitment wins hearts.
Eclipse is a customer experience agency. We help our clients craft brilliant and high-performing digital customer experiences with their websites and products.
We deploy skills in design, psychology, testing, optimisation, technology, and research to iteratively improve customer journeys to drive business outcomes for our clients.
We are looking for a highly analytical and curious person to join our consulting team as an Experimentation/CRO Consultant, reporting into the Head of Consulting.
This is an exciting role for anyone who loves to continuously develop their AB testing, experimentation or analytical skills and wants to progress their career in CRO or Experimentation.
The ideal candidate should have enthusiasm for solving problems with data and enjoy getting hands on when necessary.
Helping clients develop their approach to experimentation and do more high-value experiments.
Collaboration with Product, UX design, Engineering and business teams to improve how experiments are executed.
Training client teams how to do experimentation better and demonstrating those techniques in a hands-on way (eg through workshops or working closely with their teams).
Getting ‘hands on’ with customer data, digging into large data sets to find insights and customer problems to help form experimentation idea backlogs.
Be comfortable in a professional services environment moving between various client engagements and proactively support your client’s needs.
Run quantitative and qualitative analysis on client’s customer data to understand why they do or don't convert.
Use the data to identify insights to inform hypotheses and test ideas.
Experience of techniques such as experimentation, A/B testing, MVT, CRO.
Previous consulting or professional services experience (or consulting-type roles).
Previous experience with A/B testing tools (and any associated software).
Any understanding of statistics as applied to A/B testing.
Ability to handle multiple projects and prioritise responsibilities.
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