User Researcher Designer

1 week ago


London, United Kingdom Zebra People Full time €40,000

The company also a puts a huge emphasis on staff well-being with some great benefits to back it up, including staff wellness days, flexible working, private medical insurance and discretionary bonuses.

You'll be needed in their London-based office twice a week (Wednesdays & Thursdays).

Working very closely with the Head of UX , you will focus purely on UX design and Research - not UI/Product design.

The client's digital presence is mainly web-based. Run user experience research to understand their users’ journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics).
Capture findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development.
Analyse web usage data to understand and measure user engagement and optimize user journeys.
Benchmark competitors against their platforms, in order to remain market-leading for user experience and user engagement.
So although you don't have to start off as a total expert in User Research, you will need experience – this is a proper UX role – not UX/UI.
Hands-on UX design skills also very important e.g. wireframes, prototypes, user journeys etc – ideally in Figma.
Will consider agency backgrounds but will depend on the projects you've worked on – looking for complexity and depth – not just superficial visuals and marketing.
An academic degree qualification would be ideal.
Accessibility is really important for them – you'll get trained if needed but any prior experience here is a bonus – but not essential.


If this sounds like you then please apply ASAP to stand the best chance of getting an interview



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