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Service Coordinator Part-time Permanent

4 months ago

Hartlebury Worcestershire, United Kingdom GMP Recruitment Ltd Full time

We are supporting their recruitment for an experienced Service Coordinator to join their team on a full time, permanent basis, located near Kidderminster, working within repairs and calibration.
As Service Coordinator you will provide repair & calibration coordination to the busy service department, being the first point of contact and entry for all customer enquiries.
Ideally, candidates will be able to demonstrate experience in a customer facing role, within manufacturing, engineering or automotive environments. You must have excellent relationship building and communication skills.
This is a full time, permanent position and the successful candidate can expect to revied a highly competitive basic salary, plus excellent fringe benefits and the chance to join a highly reputable and fast-growing business.
You will support the Service Repair Team and Hotline with coordination of repair & calibration tasks.
Raising orders with outside calibration labs for servicing, calibration, and repair of calibration equipment.
To plan & track the location of test and measurement equipment for laboratory and field Service Engineers.
Supporting internal & external quality audits
Admin support for import / export along with RMA coordination.
To coordinate & participate in online customer meetings.
Prepared to travel to customer & internal sites.
Service Coordinator required skills and experience:
Proficient in the use of computerised asset management systems to Manage / Maintain databases of customer equipment.
Extensive use of SAP or equivalent tool. (Internal training available)
Proficient in the use of Microsoft Office (particularly Excel) and generally IT literate
Driving licence.
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