Business System Analyst

2 weeks ago


Scarborough North Yorkshire, United Kingdom ProViso Staffing Full time

Story Behind the Need:

• The GIAM – IAM Engineering team oversees the management of staff authentication processes, including managing access controls and ensuring secure login procedures. Currently, the team is involved in transitioning towards a Cloud-based Multi-Factor Authentication system.
• The Business Analyst will be supporting the migration from the legacy solution to the new solution (Microsoft Entra ID/Azure Active Directory).

Candidate Value Proposition:

• The successful candidate will have the opportunity to work within client. We are technology partners who help the business transform how our employees around the world work.
• You will get to work with and learn from diverse industry leaders and participate in a business transformation project, which is a global initiative within the Bank.

Typical Day in Role:

• Work with internal customers to understand and review the MFA requirements.
• Develop and review communication/training material for MFA rollout.
• Data discovery and tracking to support user migration for various solutions such as VPN and VDI.
• Develop rollout plans for user migration for various user groups.
• Work closely with end users to gather feedback and improve the MFA rollout process.
• Provide reports on MFA registration and rollout.
• Provide training to new users on the new MFA process.

Candidate Requirements/Must-Have skills:

• 8-10+ years of working experience as an IT Business Analyst.
• 4-5+ years of prior experience in Identity and Access Management (IAM), particularly with Multi-Factor Authentication (MFA) rollout projects.
• Proficiency in IAM technologies and MFA solutions including Windows Hello for Business and Authenticator applications (Entra ID or similar products).
• Experience in conducting training sessions for new users on the IAM system.
• Excellent data analysis and organizational skills in maintain user migration data.

Nice-To-Have Skills:

• Advanced degrees or certifications such as PMP, CISM, CISSP, or CISA.
• Experience with Microsoft Entra ID.
• Experience with common protocols used in Access Management.

Soft Skills:

• Excellent written and verbal communication skills to develop and review communication/training material and interact effectively with internal customers and end users.
• Strong ability to analyze MFA requirements, user feedback, and registration/rollout reports.
• Ability to work as part of a team, as well as work independently or with minimal direction.

Best vs. Average Candidate:

• Worked on similar business transformation projects, specifically migration within the IAM space.
• Good interpersonal skills and ability to communicate effectively with diverse teams and stakeholders at all levels of the organization.
• Experience in developing and delivering user training programs.

Education:

• A bachelor’s degree in business, Computer Science, Information Systems, or a related field is an asset.

Candidate Review & Selection

• 1st round MS Teams video interview – Hiring Manager (1 hour):
o Assess technical skills (Access Management + MFA skills)
• 2nd round MS Teams video interview – Hiring Manager + Senior Director (1 hour):
o Assess soft skills and team fit

Job Details

11928

Contract

3 months

Scarborough

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