IT Support/Helpdesk/Service Desk/Desktop Support
1 week ago
Are you passionate about technology and eager to kick-start your career in the dynamic world of IT? Baltic Apprenticeships are thrilled to be working with The One Point - a leading IT company in Hull who are offering a fantastic opportunity for an IT Apprentice to join their team. The business' all-inclusive IT support and security takes a proactive approach to problem-solving, and strives for a fast resolution when issues arise. Their team of highly trained and knowledgeable Microsoft-accredited experts will provide clients with 24/7 monitoring and support, cyber attack prevention and full protection from data breaches.
As an IT Apprentice, you will be an essential part for the team, responsible for providing technical support to clients, performing diagnostic tests, laptop/pc upgrades and so much more to enhance your skills to become an effective IT Support Technician.
In this role, youll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
This is a field technician based role
Technical support for hardware and software systems
Performing diagnostic tests, modifications to software and hardware
Network installation and monitoring
Fault finding on customer networks
Full training and support will be provided by your workplace mentor and from the Baltic team.
Working Monday-Friday, 9 AM-5 PM
~26 days annual leave plus Bank Holidays
~ Onsite car park
~ Access to own company van
~ Full salary sacrifice scheme
~ Monthly paid for social events including dining, go-karting, axe throwing and more.
~ Protected learning time and funded certifications such as Microsoft
~ Increased annual leave entitlement with tenure
~ Ongoing training and development
~ Staff discount or at cost scheme
~ Opportunity to join The One Point Foundation committee
~Planned Working From Home
Desired Qualities, Skills and Knowledge:
Driving license is required for this role
A Grade 5/C in English and a Grade 4/C in Maths at GCSE is required for this role.
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
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