Operational Innovations Director/Senior Manager
2 months ago
If you are a senior manager with an extensive background in operations or service delivery in an addiction related charity or within a health or social care setting, then this role offers an exciting opportunity to make a positive impact supporting people affected by gambling.
We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry. You will assume overall responsibility for the strategic oversight and operational management of GamCare’s operational services portfolio, including our helpline and online support, regional treatment services, and our engagement, education and prevention programmes. In order to ensure that our integrated services are co-designed and delivered to meet local population needs, you will work with key stakeholders including those with lived experience, to help provide a high-quality, efficient and effective service.
As a key member of our Leadership Team, you will support the overall strategic development and delivery of GamCare’s strategy against the annual business plan, OKRs and financial targets, achieving this through effective staff and resource management. You will also participate in a board level clinical governance committee, manage relationships with key stakeholders and will represent GamCare's services externally, acting as a senior spokesperson, where necessary.
You will likely possess a strong academic background and will be educated to master’s level, or will possess equivalent experience and learning, along with evidence of your continued management development. You will possess previous experience of working at a senior management level with responsibility for operations/service delivery in a complex health/social care setting. Delivering high standards of performance to achieve national and local targets
Analysing quantitative and qualitative data to develop, improve and evaluate the effectiveness of services
Business planning in complex organisations
Contract negotiation and management
Highly developed, interpersonal, communication and operational performance improvement skills are also essential.
33 days basic annual leave entitlement per annum including bank holidays which increases with service.
~ A generous Pension Scheme - we contribute 6% and you contribute 2%.
~ Discretionary company sick pay from day one of service.
~ Employee Assistance Programme – 24-hour support
We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
org.uk and the team will be happy to help .
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