Housing Options Officer

2 weeks ago

Rochford Essex, United Kingdom Carrington West Full time

My client is looking for an experienced Housing Options Officer for their team, with the key focus in actively seeking to prevent homelessness. You will support the important work of colleagues and others in identifying and providing housing solutions to those in need in line with all relevant homelessness legislation and housing law. This opportunity requires 2 days per week based in the office and the remainder working from home. The Role

  • Deliver a customer orientated service to prevent homelessness which provides a suitable solution regarding homelessness and all housing issues
  • Carry out the statutory duties under homelessness legislation, housing law, Homelessness Reduction Act 2017, Housing Act Part V1 & V11, Localism Act 2011, Code of Guidance, case law and the Council's policies and procedures
  • Liaise with families, private landlords, social care, letting agencies, mortgage lenders and others where necessary, making referrals to both internal and external services
  • Take ownership of caseloads in ensuring that all housing options are explored in all cases to establish and maximise opportunities for the prevention of homelessness
  • Investigate applications for housing in line with current legislation, policies and procedures, undertaking home visits, surgeries and case conferences as necessary
  • Provide advice to those seeking accommodation on private sector housing options, including information on tenancy issues and welfare benefits
  • Prepare and present prevention outcomes to applicants, in writing and verbally, and be accountable to applicants and others when required to explain decisions
  • Carry out routine, both planned and unplanned, checks on all temporary accommodation; including homes visits for the purposes of checking occupancy and use is in accordance with any licence or assured tenancy agreement
The Ideal Candidate
  • Excellent knowledge of current housing and homelessness legislation, Homelessness Reduction Act 2017 case law and guidance
  • Good knowledge of housing allocation and registration processes
  • Good knowledge of landlord and tenant law
  • Excellent verbal and written communication skills to a wide range of audiences
  • Full Driving Licence and daily use of a car or the ability to travel throughout the District and beyond
***Candidates must have the right to work in the UK to be considered for this role*** What you need to do now: If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW FOOTNOTE: If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current job for now, we always welcome calls from Housing professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Zubair at Carrington West on (phone number removed) for more information. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us

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