Customer Service Executive

2 weeks ago

Carlisle Cumbria, United Kingdom Arnold Clark Full time
We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.
Why choose us?

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression
Hours
You'll work a five-day week on a set rota that includes weekends (40 hours per week).
About the role
At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales.
Day-to-day duties

  • Preparing the showroom and cars for the day ahead.
  • Assist with showroom presentation and advertising.
  • Supporting the Sales department and delivering excellent customer experience.
  • Organising and accompanying customers on test drives.
  • Swotting up on our vehicles and manufacturers.
  • Learning about our products so you can help our customers find the perfect fit.
  • Enhancing the customer journey from enquiry to delivery.
Essential skills

  • You'll be a confident communicator who understands that a positive attitude gets great results.
  • Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you'll be responsible for ensuring an outstanding customer journey that's memorable for all the right reasons.
  • A full UK driving licence.
  • As happy working on your own initiative as you are in a team.
  • One of our company values is progression, so it's vital you are eager to progress within this role to car sales.
Our culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

JBRP1_UKTJ

  • Customer Services Team Leader

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products. 33 days' holiday allowance with room to grow ~ Generous retail discounts ~ Private healthcare ~ Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Executive

    5 months ago

    Cumbria, United Kingdom Scantec Full time

    Scantec Recruitment are working in partnership with a fantastic FMCG Manufacturing business with a site near Workington to assist them in their search for a Customer Service Executive, this will be based within their Supply chain & Logistics team and it’s a great opportunity to join a key player in their industry who specialise in manufacturing products...

  • Customer Service Executive

    2 weeks ago

    Carlisle, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    3 weeks ago

    Carlisle, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    2 months ago

    Carlisle, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Executive

    2 months ago

    Carlisle, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Executive

    3 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our Motorstore branch, you will be responsible for delivering an exceptional customer experience, ensuring that our customers receive the highest level of service and support.About the RoleThis is an exciting...

  • Supply Chain Customer Service Executive

    5 months ago

    Cumbria, United Kingdom Scantec Full time

    Scantec Recruitment are working in partnership with a fantastic FMCG Manufacturing business with a site near Workington to assist them in their search for a Supply Chain Customer Service Executive, this will be based within their Supply chain & Logistics team and it’s a great opportunity to join a key player in their industry who specialise in...

  • Customer Service Executive

    1 week ago

    carlisle, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Concerns/advice Handling Officer

    5 months ago

    Carlisle, United Kingdom Health and Safety Executive Full time

    **Details**: **Reference number**: - 344136**Salary**: - £27,316 - £30,344- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- Band 5**Contract type**: - Permanent - Fixed term**Length of employment**: - 1 x Permanent, 1 x 12 Month Fixed Term Appointment**Business area**: - HSE - Operational...

  • Customer Service Executive

    1 week ago

    Workington, Cumbria, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Motorstore in Workington and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP...

  • Customer Service Representative

    4 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    Customer Service ExecutiveWe're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why Choose Us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP...

  • Customer Service Representative

    4 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    Customer Service ExecutiveWe're currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why Choose Us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP...

  • Customer Service Representative

    4 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    Customer Service ExecutiveWe're looking for talented individuals to help us deliver an exceptional customer experience in our Carlisle Motorstore branch.Why Choose Us?33 days' holiday allowance with opportunities for growthGenerous retail discountsPrivate healthcareAccess to a GP 24/7 and money back on medical and dental treatmentsAs a Customer Service...

  • Customer Service Ambassador

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    About the Role:We're seeking a highly skilled Customer Service Executive to create an outstanding customer experience in our Carlisle Motorstore branch.What We Offer:33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental...

  • Customer Services Team Leader

    1 week ago

    Workington, Cumbria, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Motorstore in Workington and help customers get excited about our products. 33 days' holiday allowance with room to grow ~ Generous retail discounts ~ Private healthcare ~ Simplyhealth - all employees have access to a GP 24/7 and can claim...

  • Customer Service Representative

    3 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    Job Title: Customer Service ExecutiveAbout the Role: We're looking for a Customer Service Executive to create an outstanding customer experience in our Carlisle Motorstore branch. As a Product Genius, you'll be an in-branch expert, devoted to learning about our products and developing your communication skills to help customers make the right choice when...

  • Customer Service Representative

    4 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    Job OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive in our Carlisle Motorstore branch. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience and helping customers find the perfect vehicle.Competitive salary and benefits...

  • Customer Service Representative

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    We're looking for experienced professionals to deliver exceptional customer experiences in our Carlisle Motorstore branch. As a Customer Service Executive, you'll be responsible for creating a positive and engaging atmosphere, ensuring our customers feel valued and supported.Why Choose Us?33 days' holiday allowance with room to growGenerous retail...

  • Customer Service Representative

    3 weeks ago

    Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    We are seeking a skilled Customer Service Executive to deliver exceptional customer experiences in our Carlisle Motorstore branch. Key responsibilities include creating a positive atmosphere, engaging with customers, and providing solutions to their queries.Why choose us?33 days' holiday allowance with room to growGenerous retail discountsPrivate...